Advertising Account Coordinator jobs in Alsea, OR

Job Description
Key Account Coordinator

LOCATION:
Eugene, Oregon (Hybrid)

HOW TO APPLY:
Please submit a cover letter along with your resume to HR@burley.com. Finalists for this position are
subject to a criminal background check.

ABOUT BURLEY:
From everyday errands to extraordinary expeditions, Burley has helped folks do more by bike since
1978. Based in Eugene, Oregon, Burley designs trusted, versatile bike equipment for carrying everything
you need and love. Our family-owned company is committed to building a more bikeable world and
making it easier for generations of riders, adventures, and explorers to ride their way.

At Burley, we like to say the joy and possibility in every ride moves us to make more rides possible. From
the worry-free gear we design to the bike causes we support; we make it easier for you to get out there
and do more by bike.
Burley. Ride Your Way.

ABOUT THE POSITION:
The Key Account Coordinator will work directly with our Key Account Managers in the execution of sales
and marketing plans with domestic and international strategic accounts. They will identify and address
business needs of accounts and promote long-term, sustainable business through the processing of sales
orders and reviewing and resolving customer service issues and warranty claims promptly and
accurately with limited direction.

Account Service

• Prepare and present clinic/training programs targeted to increase sell-through at key retailer

• Assist in the creation of a new business pipeline via research, email and phone calls.

• Enter customer purchase orders promptly and accurately into the ERP system.

• Review purchase orders to ensure products and quantities ordered are reasonable and in line

• Respond to customer service issues and warranty claims promptly and accurately.

• Collect and analyze customer sell thru information to inform sales forecasts.

• Coordinate with sourcing and logistics to ensure products will be available to meet customer

Account Development

• Monitor competitor activity within accounts and identify and report on significant market trends

• Understand the current and future business strategies and plans of our accounts and share this

• Participate in short- and long-term planning projects with a focus on delivering improvements in

• Perform special projects as required.

EXPERIENCE/SKILLS REQUIREMENTS:

• 1-3 years of experience in sales, account management or customer service.

• Demonstrated strong skills in cooperation, decision-making and problem solving.

• Ability to read, analyze and interpret general business data and translate it into actionable plans

and strategies.

• Ability to effectively present information and respond to questions from groups of managers

and customers.

• Demonstrated sense of urgency and time management skills.

• Excellent written and oral communication skills.

• Demonstrated proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

• Demonstrated ability to use multi-line phone, scanner, and other office equipment.

• Demonstrated work ethic that includes neatness and punctuality.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Work area is indoors in a climate-controlled environment with moderate background noise.

• The ability to use a keyboard, and to communicate orally and in writing is required.

• The ability to work extended hours as business needs dictate.

• Up to 4 weeks of travel per year is required

• May represent the company at domestic and international trade shows

• Position is based in Eugene, Oregon

FLSA Status: Non-Exempt