Agency Account Director jobs in Charlotte, NC

Overview :

Resolute Home Care is seeking a motivated and experienced Home Care Agency Director to lead the rebranding and rebuilding of our home care agency. This individual will oversee the development of our Charlotte and Salisbury offices, build a high-performing team, secure new clients, and establish a strong foundation for operational excellence. This is a unique opportunity for someone with a strong background in home care to make a meaningful impact on a growing organization.

Key Responsibilities :

• Leadership and Team Building : Recruit, train, and mentor staff to deliver exceptional home care services while fostering a positive and collaborative work environment.
• Client Services : Conduct new client assessments, perform regular evaluations of current clients, and manage care plans in collaboration with physicians’ instructions.
• Business Development : Drive client acquisition efforts by building relationships within the community and establishing Resolute Home Care as a trusted provider.
• Compliance and Quality Assurance : Ensure adherence to all state and federal regulations, policies, and best practices while maintaining the highest care standards.
• Operational Oversight : Oversee day-to-day operations, including scheduling, resource management, and performance evaluations.
• Rebranding and Growth : Lead efforts to rebrand and expand the agency’s presence, including marketing initiatives and community outreach.
• Additional Responsibilities : Complete other tasks as assigned to support the agency's mission and growth.

Qualifications :