Alumni Relations Officer jobs in Mobile, AL

About the job:

This is a remote position. We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance you've always wanted. Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.

Duties and Responsibilities:

• Manage client relationships and provide exceptional customer service
  

• Assist clients in providing our services and offerings
  

• Respond promptly to client inquiries and concerns via email, phone, and chat
  

• Maintain accurate client records and update databases as needed
  

• Collaborate with the team to develop and implement strategies for improving client satisfaction and retention
  

• Contribute to the development of new client relationships and business opportunities
  

• Manage client accounts and ensure satisfaction
  

• Communicate with clients via phone, email, and chat
  

• Provide product and service information to clients
  

• Troubleshoot and resolve client issues
  

• Collaborate with team members to improve client experience
  

Requirements

Key Skills Required:

• Professional phone and email communication.
  

• No experience necessary, we will train you.
  

• The ability to work independently with full support of a team and training
  

• Need a laptop or smart phone and WI-FI
  

• Remote Opportunity 
  

Benefits

Benefits

• Flexible Schedule
  

• Personal Website
  

• Daily Training Available
  

• Remote Opportunity