Annuities Customer Service Supervisor jobs in Cedar Rapids, IA
Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Annuities Customer Service Supervisor jobs
- American Customer Care
-
Dubuque, IA
FULL_TIME
-
Job Description :
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents.
As an inbound customer service representative, you will be reporting directly to your assigned Team Lead for the program.
Duties :
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system & update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Handle supervisor calls
- Assist the team leader in the day to day activities of the team
- Mentor new hires and help them acclimate to the call floor
- Step into the team leader role when the team leader is not available
Last updated : 2024-03-09
- 1 Month Ago
- American Customer Care
-
Dubuque, IA
FULL_TIME
- Job Description You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general...
- 1 Month Ago
- New Pioneer Food Co-op
-
Rapids, IA
FULL_TIME
- We have a great group of employees and customers at New Pioneer. We're hoping to find a team member who can communicate well, bring positivity to the team, and deliver outstanding service to our shopp...
- 1 Month Ago
- Aegon
-
Cedar Rapids, IA
FULL_TIME
- Responsibilities Develop team members through coaching and mentoring; act as an information resource to answer questions and resolve issues related to processes and tasks. Conduct performance reviews;...
- 1 Month Ago
- Midwest Janitorial Service, Inc.
-
Dubuque, IA
PART_TIME,FULL_TIME
- $500 Sign-On BonusMidwest Janitorial Service, is a well-established cleaning company looking for reliable and hard-working individuals to join our team as full Assistant Supervisors. These positions a...
- 1 Month Ago
- C R Pharmacy Service Inc
-
Rapids, IA
FULL_TIME
- Your compassion counts! Experience the satisfaction of service! CarePro Home Medical-Cedar Rapids has an opportunity for a full-time Customer Care Coordinator to join our team! In this role, you will ...
- 11 Days Ago
- Current Active Filter
- Cedar Rapids, IA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Annuities Customer Service Supervisor jobs found in Cedar Rapids, IA area
- To The Rescue
-
Cedar Rapids, IA
- Summary of Position/ObjectiveThe Human Services Assistant Director provides leadership and supports the vision for the H...
- 4/28/2024 12:00:00 AM
- To The Rescue
-
Cedar Rapids, IA
- Summary of Position/Objective The Human Services Assistant Director provides leadership and supports the vision for the ...
- 4/27/2024 12:00:00 AM
- West Music
-
Coralville, IA
- Job Description All missions are successful when a group of individuals strive towards that greater purpose. The Account...
- 4/27/2024 12:00:00 AM
- BAE Systems
-
Cedar Rapids, IA
- **Job Description** + Individual should have a familiarity with the current Department of State International Traffic in...
- 4/27/2024 12:00:00 AM
- Walmart
-
Cedar Rapids, IA
- **Job Summary:** As a Shipping Associate at Walmart, you will be responsible for efficiently and accurately preparing me...
- 4/26/2024 12:00:00 AM
- Moxie Solar
-
North Liberty, IA
- ** Moxie Solar Inc** ** Customer Care Specialist** North Liberty, IA 52317 At Moxie we believe that if we have the abili...
- 4/25/2024 12:00:00 AM
- ImOn Communications
-
Cedar Rapids, IA
- ImOn Communications is the LOCAL choice for cable TV, high-speed Internet and phone service. We value the relationships ...
- 4/24/2024 12:00:00 AM
- ImOn Communications
-
Cedar Rapids, IA
- ImOn Communications is the local choice for high-speed Internet, TV, and phone service. We value the relationships we ha...
- 4/24/2024 12:00:00 AM
About Cedar Rapids, Iowa
were up 0.8% from a year ago