Annuities Customer Service Supervisor jobs in Rochester, NH

Join Our Team at Geskus Studios & Yearbook Publishing!

Are you someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in resolving client issues efficiently? If this resonates with you, then consider joining Geskus Studios & Yearbook Publishing, New England's premier school portrait company. No prior experience required – we provide paid training!

We're on the lookout for a dependable, motivated team player with a strong work ethic, capable of thriving in a dynamic atmosphere while juggling multiple tasks and maintaining composure under pressure. Professionalism is paramount, even during challenging situations. Basic computer proficiency, attention to detail, and excellent phone communication skills are essential.

Job Type: Full-Time, Year-Round with potential for growth within the company.

Pay: Competitive, based on experience.

Daily Responsibilities:

• Handling incoming phone calls from parents and schools, addressing inquiries and concerns promptly.
• Corresponding with parents and schools via email, ensuring clear and timely communication
• Processing orders by phone or as they come in
• Processing refunds and exchanges as needed.
• Scheduling senior portrait appointments.

Requirements:

• Outgoing personality with a friendly demeanor.
• Strong team player with excellent problem-solving skills.
• Effective communication and active listening abilities.
• Patience and adaptability to varying situations.
• Professionalism in all interactions.
• Basic computer proficiency.
• Detail-oriented with a positive attitude.

If you're ready to embark on an exciting journey with us and contribute to our growing success, we'd love to hear from you! Please submit your resume and cover letter detailing why you'd be a great fit for this role.

Join Geskus Studios & Yearbook Publishing, where every day brings new opportunities to make a difference in the lives of students and families across New England!