Application Support Specialist jobs in Battle Creek, MI

Job Summary: The Cash Application Specialist is responsible for the timely and accurate posting of all accounts receivable payments and adjustment transactions. Ensures that all amounts are balanced to the deposit received and that all related transactions such as contractual adjustments, denials, and payments reversals included in remittance correspondence are recorded in the patient accounting system.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Accurately posts payments and adjustments against applicable accounts receivable accounts as per established procedure.
• Always ensures accuracy of work. Updates and corrects information in a timely manner as per established procedure.
• Calls third party payors for additional information as needed to ensure correct payment posting.
• Assists in the research and correction of posting errors.
• Downloads and processes 835 (electronic voucher) files.
• Reconciles and deposits cash receipt transactions as per established procedure.
• Takes over-the-counter payments directly from patients (in person and over the phone) and posts payments to patient account as per established procedure.
• Assists patients with general billing questions.
• Posts non-patient transactions against applicable general ledger accounts (dietary, pharmacy, medical records income etc.)
• Works with management and staff to improve processes, increase accuracy, create efficiencies, and achieve the overall goals of the department.

Minimum Qualifications:18 years of age.

Knowledge, Skills & Abilities: Knowledge of third-party billing and claims processing or previous billing and/or posting experience is helpful. Need excellent verbal communication and interpersonal skills. Must be able to respond to questions in a tactful and professional manner. Strong math skills are necessary. Computer and keyboarding experience are helpful. Must have good organization and time management skills. Candidate must be self-motivated and possess the ability to work well with others.

Working Conditions: Work is generally performed within an office environment with standard office equipment available.

Physical Requirements: Work is generally sedentary in nature, must be able to work for prolonged periods of time, sitting at a computer.

Physical Activities Chart: Constantly sit, see/visual acuity. Frequently handle/grasp/feel, talk/hear. Occasionally lift/carry 1 to 25 lbs.