Application Support Specialist jobs in Wilmington, NC

Job Summary

Please note this role is fully onsite.

Responsible posting all incoming electronic and manual payments, adjustments, denials and reconciling patient accounts in a credit status due to overpayments and undistributed credits. Follow proper control procedures for issuing refunds. Investigates and reports trends and issues which result in payment postings and credit balances.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
  
  

Qualifications

• Education: 2 Year / Associate Degree, required. Associates Degree in Business or related field. Related work experience will be considered in lieu of Associate Degree.
• Experience: Minimum three years of experience in patient accounting or related field preferred. Insurance billing preferred, required.
• Additional skills required: PC, work processing and spreadsheet skills preferred.
• Additional skills preferred: Knowledge, skills, and abilities: Excellent communication and organizational skills required. Knowledge of keyboard for CRT required. Possess sufficient knowledge of account inquiry and analysis to investigate and evaluate situations. Basic accounting and medical terminology preferred. Ability to operate 10 key required. Ability to work with individuals of all cultures and levels of authority. Physical requirements: Clear and present speaking voice. Hearing acuity that allows for understanding over the telephone. Prolonged sitting, visual abilities and manual dexterity that allows the use of PCs for extended periods of time.
  
  

Job Opening ID

26646