Applications Support Technician jobs in Albany, GA
Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Applications Support Technician jobs
Service Desk Support Technician
- Invision Technologies
-
Albany, GA
FULL_TIME
-
Position Summary:Invision Technologies, LLC is looking for additional Service Desk Support Technicians to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to intake and triage client issues. The Service Desk Support Technicians are the first point of contact for support requests who then resolve or escalate the issues for resolution. Qualified candidates must have the ability to communicate to clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, great on the telephone, organized, a great communicator, and consistent in maintaining our high-quality of standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.This is a full-time position based in Albany, Ga.Responsibilities & Duties:
- Serve as initial client issue/request intake for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support
- Intake client issues/requests through email and telephone, triage issues accordingly per company processes
- Provide remote support to clients and serve as the first point of contact for issue reporting
- Responsible for service ticket scheduling, escalation, and client satisfaction
- Ensure quality services are performed to the agreed SLA
- Offer our clients a true “white-glove” support experience and exceed their expectations
- Work with counterpart technicians to schedule and follow up on outstanding issues
- Conduct inventory control procedures including product receiving, shipping, purchasing, and overall inventory management
- Create and maintain thorough documentation and configurations within company tools
- Interface with third party vendors as a liaison between client and vendor
- Other duties as assigned
Knowledge, Skills & Personal Qualities:- Demonstrate excellence in customer service
- Excellent communication skills
- Ability to identify simple to complex problems and analyze them for triage or solution
- Demonstrate problem-solving strategies and practical knowledge
- Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
- Working knowledge of computer systems, including hardware, software, OS, and peripherals
- Demonstrated ability to work in a fast-paced environment
- Time management, organization, and communication is vital
Required Qualifications :- A high school diploma or equivalent required
- 1-year support or call center/dispatch experience
- Exceptional written and verbal communication skills
- Ability and desire to learn and adapt quickly
- Exceptional customer service skills
- Attention to detail
Preferred Qualifications:- Advanced level degree or certifications desired
- Managed Service Provider experience
- Use of PSA/Ticketing system experience
- Call center/dispatch experience
- Experience as a tier 1-2 IT Support Specialist
- Working knowledge of O365, Azure, Sharepoint
Benefits:- Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
- Employer-provided life insurance at no cost to the employee
- 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
- Monthly mobile phone stipend
- Career path after 6 months to outline future career growth
- Eighteen days of paid time off annually
- Salary commensurate with experience
Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees. - 19 Days Ago
VOIP Support Technician
- Invision Technologies
-
Albany, GA
FULL_TIME
- This is a full-time position based in Albany, Ga. Position SummaryInvision Technologies, LLC is looking for additional VOIP Support Technicians to join our team. The ideal candidate exemplifies except...
- 15 Days Ago
Travel Nurse RN - Long Term Care - $1,887 per week
- Healthcare Support
-
Pelham, GA
FULL_TIME
- Healthcare Support is seeking a travel nurse RN Long Term Care for a travel nursing job in Pelham, Georgia.Job Description & RequirementsSpecialty: Long Term CareDiscipline: RNStart Date: 02/26/2024Du...
- 18 Days Ago
Local Contract Nurse RN - Long Term Care - $45-47 per hour
- Healthcare Support
-
Pelham, GA
FULL_TIME
- Healthcare Support is seeking a local contract nurse RN Long Term Care for a local contract nursing job in Pelham, Georgia.Job Description & RequirementsSpecialty: Long Term CareDiscipline: RNStart Da...
- 18 Days Ago
Travel Home Health Physical Therapist - $2,473 per week
- Healthcare Support
-
Pearson, GA
FULL_TIME
- Healthcare Support is seeking a travel Home Health Physical Therapist for a travel job in Pearson, Georgia.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 03/...
- 4 Days Ago
Travel Nurse RN - Dialysis - $2,026 per week
- Healthcare Support
-
Albany, GA
FULL_TIME
- Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in Albany, Georgia.Job Description & RequirementsSpecialty: DialysisDiscipline: RNStart Date: 03/25/2024Duration: 13 w...
- 1 Month Ago
Filters
- Current Active Filter
- Albany, GA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Applications Support Technician jobs found in Albany, GA area
Maintenance Technician
- Childcare Network
-
Albany, GA
- Job Description Job Description Explore your passion with us! Founded in 1988, Child Development Schools is headquartere...
- 4/26/2024 12:00:00 AM
Travel Radiology - CT Techologist $2800/wk
- Nomad Health
-
Albany, GA
- JOB DESCRIPTION Nomad Health seeks an experienced CT Scan radiology tech for a travel assignment in GA. Take the next st...
- 4/25/2024 12:00:00 AM
Service Technician-Commercial Kitchen Equipment
- Hobart Service
-
Albany, GA
- Job Description Job Description Job Description Are you mechanically and electrically inclined? Do you like providing cu...
- 4/25/2024 12:00:00 AM
EMT-Advanced
- Dougherty County, GA
-
Albany, GA
- Salary: $37,322.00 Annually Location : Albany, GA Job Type: FULL-TIME CLASSIFIED Job Number: 2024-17 Department: EMERGEN...
- 4/25/2024 12:00:00 AM
Travel CT Technologist - $2,244 per week
- Stability Healthcare
-
Albany, GA
- MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in Albany, Georgia. Job Descripti...
- 4/25/2024 12:00:00 AM
Travel MRI Technologist - $2,395 per week
- Hiring Now!
-
Albany, GA
- MedPro Healthcare Allied Staffing is seeking a travel MRI Technologist for a travel job in Albany, Georgia. Job Descript...
- 4/24/2024 12:00:00 AM
Maintenance Coordinator
- Koch Industries
-
Albany, GA
- Your Job The Maintenance Coordinator is responsible for improving workforce productivity and quality by anticipating and...
- 4/24/2024 12:00:00 AM
Geotechnical / Construction Materials Testing Technician
- Bunnell-Lammons Engineering, Inc
-
Albany, GA
- Bunnell-Lammons Engineering, Inc. is seeking to hire a full-time Geotechnical / Construction Materials Testing Technicia...
- 4/23/2024 12:00:00 AM
About Albany, Georgia
Albany is a city in the U.S. state of Georgia. Located on the Flint River, it is the seat of Dougherty County. Located in southwest Georgia, it is the principal city of the Albany, Georgia metropolitan area. The population was 77,434 at the 2010 U.S. Census, making it the eighth-largest city in the state.
It became prominent in the nineteenth century as a shipping and market center, first served by riverboats and then by railroads. Seven lines met in Albany, and it was a center of trade in the Southeast. It was part of the Black Belt, the extensive area in the Deep South of cotton plantations....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Applications Support Technician jobs
$41,178 to $56,530
Albany, Georgia area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does an Applications Support Technician do?
Applications Support Technician in Clarksville, TN
As the Senior Application Support Technician, you will review hardware and software needs, perform software license administration, create forms, views, and reports from various databases, and serve as a liaison with vendors, Information Services Division, and/or the Regional Information System.
February 24, 2020
Applications Support Technician in Utica, NY
Create and maintain standard ICOMS Security groups in support of system wide automation tools.
February 14, 2020
Applications Support Technician in Wichita, KS
- Providing onsite internal support where required (Possible travel to other European territories and multiple locations in the UK may be required).
January 27, 2020