Applications Support Technician jobs in Joinerville, TX

Support Technician

On-Site Required

MUST be local to Tyler, TX area and be open to work 5 days a week on-site

Long-Term Opportunity

The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology.

Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures.

Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians

The workers' responsibilities and skills must include :

WORKER SKILLS AND QUALIFICATIONS (Required)

Minimum (Required) : insert specific minimum skills for this Contract Position)

Years

Skills / Experience

Experience providing "white-glove" executive level support

Experience providing end-user support

Experience in supporting personal computer hardware and routine software installation

Experience support Microsoft Productivity tools such as Office 365 and MS Teams

Experience support video tele-conferencing solutions such as Cisco Webex

Preferred (Optional) : insert specific preferred skills for this Contract Position)

Years

Skills / Experience

Experience creating technical knowledge articles

Experience utilizing ServiceNow in a support environment

Working in a multi-vendor environment for support operations

Background Check : Yes

Notes :

Selling points for candidate :

Project Verification Info :

Candidate must be your W2 Employee : Yes

Exclusive to Apex : Yes

Face to face interview required : No

Candidate must be local : Yes

Candidate must be authorized to work without sponsorship : : No

Interview times set : Yes

Type of project : Master Job Title :

Master Job Title : Branch Code :

Branch Code :

Last updated : 2024-06-01