Applications Support Technician provides technical support to the team responsible for a subset of business systems applications. Provides assistance in one or all areas of applications programming that includes testing, design and analysis. Being an Applications Support Technician assists in the formulation of procedures and best practices for users of applications. Typically requires an associate degree or its equivalent. Additionally, Applications Support Technician typically reports to a supervisor or manager. The Applications Support Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Looking out for a Desktop Support Technician at Timmonsville, SC
Fulltime onsite role
Background
As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network, Server and print services.
Description
As an End User Support Technician with Minimum of 5 years technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
IMAC support including large scale/bulk office moves/re-stack activities (all moves)
Support for Operating System, base load software, MS Office suite and other business application
Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs
Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries
Support for the Mobility devices (IOS/iPhone/IPads)
VIP and home-based office (HBO) user support
Desired Skillsets
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
Schedule:
Work Location: In person
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0 Applications Support Technician jobs found in Myrtle Beach, SC area