Assistant Community Manager jobs in Medford, OR

Description

Premier Community Supports is now hiring a County Manager Assistant in Josephine County!

About Premier

Premier Community Supports provides the highest quality of person-centered support for in-home and community-based services. Premier was founded on the principles of person-centered care, integrity, quality, and a love for what we do, and it shows in the supports we provide.

The County Manager Assistant supports the County Manager and works with the County Onboarding Specialist to complete daily operational tasks and duties for their assigned County.

Essential Duties:

1. DSP Onboarding Responsibilities: 

• Review DSP applications and schedule hiring interviews.

• Conduct DSP hiring interviews when County Manger is not available. 

• Communicate to the County Onboarding Specialist of any applicants that need to proceed to the hiring stage.

• Conduct ISP Review portion of DSP Orientation if County Manager is not available.

2. Individual Onboarding Responsibilities: 

• Schedule Individual Onboarding intake meeting(s) with the Individual, family, or Guardian. 

• Assist the County Manager with matching DSPs with an Individual in need of supports. 

• Attend Meet & Greets with the potential DSP match and the Individual if the County Manager is not available. 

• Ensure all Individual Onboarding paperwork is received from the Case Management Entity (CME) including Service Agreement, Individual Support Plan, and any additional support documentation.

• Ensure Individual Onboarding paperwork is completed thoroughly with the Individual or Guardian prior to giving to County Onboarding Specialist for processing.

3. Records Maintenance Responsibilities:

• Training of any new, revised, or annual Individual Service Plans (ISPs) with all DSPs assigned to the Individual if the County Manager is not available. 

• Processing of the ISP acknowledgement documentation for any new, revised, or annual Individual ISPs.

4. DSP Management Responsibilities: 

• Assist the County Manager with conducting documented retraining (MITC, progress notes, IRs, etc.) with the DSP. 

• Identify, assist, and support DSPs with any questions or concerns they may have during their employment.

• Create a work environment conducive to Premier staff retention including consistent contact and timely response to voice mails, emails, texts, etc.

• Assist the County Manager to try and cover DSP vacations, leaves, and call outs.

5. Office Management Responsibilities: 

• Answer the office phone and greet walk-ins. The County Onboarding Specialist will cover when you are not available.

• Ensure timely response to voice mails, emails, texts, and completion of assigned tasks.

• Attend all assigned or scheduled meetings on time and prepared.

• Submit monthly purchase orders.

• Ensure office is clean and organized at all times.

6. Relationship Management: Learn and manage complex relationships with Individuals- Served/families, interested community members, PCS staff, and government agencies.

7. Compliance: Assist the County Manager in resolving any compliance issues by

reviewing Premier policies and Government Regulations with Individuals-Served/families, case management, and co-workers/supervisors.

8. Drafting and Auditing Records: Assists the County Manager in ensuring that assigned documents are written to a satisfactory quality and in a timely manner then uploaded and recorded accurately.

9. Other Duties: Ability to perform and complete any additional tasks/projects as assigned.

Competencies:

1. Is a self-starter with the ability to work independently to meet productivity requirements.

2. Works well with group problem solving situations.

3. Relates effectively with Individuals-Served/families, staff, and community partners.

4. Handles crisis situations effectively and ethically according to Premier Policies and Government Mandates.

5. Writes clearly, timely and accurately, including report writing, record keeping, and other documentation.

6. Contributes to building a positive and productive relationship with work team and Individual’s-Served/families.

7. Ability to pass a drug test upon request.

8. Ability to learn and implement CPR, First Aid practices, and understanding ISPs.

9. Effectively manages time by prioritizing, planning, scheduling work activities, ability to deal with frequent change, delays, or unexpected events

10. Anticipates future changes and creates plans to best fit the situation.

Premier offers:

• Health, dental, vision benefits available with 75% of cost paid by Premier
• Accrue up to 80 hours of PTO (paid time off) per year
• 401K offered after 90 days of employment with up to 4% employer match
• Paid 1st and 16th of the month

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Requirements

Education and Experience:

1. Minimum of 2 years working with Intellectual and Developmental Disabilities preferred.

Knowledge, Skills, and Abilities:

1. A functional understanding of local human service agency operations.

2. Possess effective conflict resolution skills, problem solving skills, deductive reasoning, and leadership skills.

3. Strong written and verbal communication skills using tact, courtesy, and cooperativeness.

4. Basic computer, Microsoft Word, Excel, Outlook knowledge, the ability to use standard office equipment and quickly learn new software programs.

5. Ability to perform basic math functions.

6. Define problems, collect data, establish facts, critical thinking and draw valid conclusions.

7. Exercise judgment, resourcefulness, ingenuity, and initiative.

8. Ability to perform instruction, monitoring, and assessment of the work of others.

9. Ability to travel locally and out of the area.

Certificates, Licenses, Registrations:

1. Valid driver license, car insurance, and reliable transportation required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

May work in congested areas with frequent interruptions. Occasionally requires lifting and moving up to 10 pounds. Specific vision abilities required by this job include close vision and seeing while driving.

Occasional local and regional travel. Clean, well ventilated, heated, and air-conditioned office.

Other: The above statements are intended to describe the general nature and level of work performed by people assigned to this job description. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Premier Officers may add to or change the duties of this position at any time.