Assistant Reservations Manager jobs in Hillsdale, NY

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Assistant Innkeeper - Field Farm
  • The Trustees of Reservations
  • Williamstown, MA FULL_TIME
  • Job Details

    Job Location

    Field Farm - Williamstown, MA

    Position Type

    Full Time

    Description

    About The Trustees:

    The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ properties are open to all, and we thrive by involving as many people as possible in all that we do. Founded in 1891 by a group of visionary volunteers, we preserve, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. We aim to protect special places for future generations to enjoy in perpetuity. We have helped protect more than 50,000 acres, including 27,000 acres on more than 120 reservations that are open to the public. We are a non-profit conservation organization funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.

    Position Summary

    The Assistant Innkeeper assists with the overall management and hospitality of the Guest House at Field Farm including daily operations and support functions. The Assistant Innkeeper must have knowledge, skills and experience in the hospitality industry and must understand and be able to manage the Inn within the parameters set by the Innkeeper and The Trustees in the absence of the Innkeeper.

    The Assistant Innkeeper reports to the Innkeeper and works closely and harmoniously with the Inn’s other staff. The position is regular full-time. Due to the demands of the position, the Assistant Innkeeper must be prepared to work a flexible schedule, including weekends and holidays.

    Pay Range: $20/hr - $24.5/hr

    Essential Functions

    General Responsibilities

    • Ensure that all Inn procedures are followed and assist in the development of new practices to enhance guest experience, food & beverage service, and efficient operations of the Inn.
    • Perform and manage all cleaning of the guest rooms and common areas.
    • Prepare and cook breakfast in the absence of the Innkeeper.
    • Assist with front desk operations including reservations, check-in/check-out procedures, and inquiries. Provide Concierge Service including directing guests to area attractions and help secure dining reservations when appropriate.
    • Provide assistance and hospitality to group events.
    • Assist with purchasing of food, beverage, and housekeeping supplies according to needs of the Inn and inventory levels.
    • Assist in overseeing and maintaining grounds.
    • Manage booking database software and use it to generate financial statements and marketing reports.
    • Be an enthusiastic ambassador of the Trustees, promote Trustees membership and link guests to the work of the organization.
    • Assist the Innkeeper to help develop the annual marketing and advertising plan for the Inn.
    • Assist with social media posting.
    • Brainstorm and assist in implementation of packages and retreats.
    • Act as Innkeeper in the absence of Innkeeper.
    • Be an enthusiastic ambassador of the Trustees, promote Trustees membership and link guests to the work of the organization.
    • Assistant Innkeeper will be expected to work all weekends and will have Wednesday and Thursday off.

    Qualifications

    Qualifications:

    • 1-3 years of relevant experience
    • Knowledge of hospitality
    • Possess an understanding of Trustees mission and knowledge of local area.
    • Knowledge of Windows based operating system and related software is required.
    • Must have an unwavering attention to detail and be self-motivated with ability to work on multiple tasks simultaneously.
    • Flexibility to work nights and weekends is required
    • Must have flexibility to be on call for late night emergent needs in the absence of the Innkeeper.
    • The ability to lift 40 lbs., work independently, and work 8 hours on your feet.

    Other Requirements

    • Satisfactory CORI and SORI

    The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, sex, gender, sexual orientation, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

    Our commitment to advancing the organization’s vision for this work may be found here :
  • 7 Days Ago

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Assistant Innkeeper - Field Farm
  • THE TRUSTEES OF RESERVATIONS
  • Williamstown, MA OTHER
  • Job Details Job Location: Field Farm - Williamstown, MA Position Type: Full Time Salary Range: Undisclosed DescriptionAbout The Trustees: The Trustees of Reservations (The Trustees) is the nation’s pr...
  • 18 Days Ago

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Property Manager, Naumkeag
  • The Trustees of Reservations
  • Stockbridge, MA FULL_TIME
  • Job DetailsJob LocationNaumkeag - Stockbridge, MAPosition TypeFull TimeDescriptionAbout The Trustees:The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation o...
  • 11 Days Ago

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Property Manager, Naumkeag
  • THE TRUSTEES OF RESERVATIONS
  • Stockbridge, MA OTHER
  • Job Details Job Location: Naumkeag - Stockbridge, MA Position Type: Full Time Salary Range: Undisclosed DescriptionAbout The Trustees: The Trustees of Reservations (The Trustees) is the nation’s premi...
  • 1 Month Ago

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Development Manager, Hilltown Land Trust
  • The Trustees of Reservations
  • Ashfield, MA PART_TIME
  • Job DetailsJob LocationBullitt Reservation - Ashfield, MAPosition TypePart TimeDescription Development Manager – Part Time Hilltown Land Trust (an affiliate of The Trustees) Our Culture: Why work with...
  • 5 Days Ago

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Development Manager, Hilltown Land Trust
  • THE TRUSTEES OF RESERVATIONS
  • Ashfield, MA OTHER
  • Job Details Job Location: Bullitt Reservation - Ashfield, MA Position Type: Part Time Salary Range: Undisclosed DescriptionDevelopment Manager – Part Time Hilltown Land Trust (an affiliate of The Trus...
  • 26 Days Ago

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0 Assistant Reservations Manager jobs found in Hillsdale, NY area

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Athletics Operations Manager
  • Staff & Summer Fellow
  • Lakeville, CT
  • Department:Athletic Department FLSA:Non-Exempt Job Designation: Full-time Staff Schedule:Calendar year, 12-months, Mon-F...
  • 6/7/2024 12:00:00 AM

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Development Director, Albany
  • American Heart Association
  • Alcove, NY
  • Overview: As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a rele...
  • 6/7/2024 12:00:00 AM

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Price Rite - Meat Supervisor (PRRC) Salary Range $17 - $24/hr
  • Price Rite
  • Westfield, MA
  • Job Description Job Title: Meat Department Supervisor, Full Time Department: Operations Reports To: Store Manager, Assis...
  • 6/6/2024 12:00:00 AM

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Geothermal Energy Discipline Leader
  • CDM Smith
  • Poughkeepsie, NY
  • **37809BR** **Requisition ID:** 37809BR **Business Unit:** TSU **Job Description:** CDM Smith is an engineering and cons...
  • 6/5/2024 12:00:00 AM

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CWM, Personal Financial Management - Investment Management Associate - Cohoes NY
  • Goldman Sachs
  • Albany, NY
  • MORE ABOUT THIS JOB: Consumer and Wealth Management (CWM) Across Consumer and Wealth Management (CWM), Goldman Sachs hel...
  • 6/5/2024 12:00:00 AM

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Development Director, Albany
  • American Heart Association
  • Albany, NY
  • **Overview** As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a r...
  • 6/4/2024 12:00:00 AM

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Senior Survey Project Manager - Troy, NY
  • Bowman
  • Troy, NY
  • **Short Description** Bowman has an opportunity for a Senior Survey Project Manager to join our team in Troy, NY. At Bow...
  • 6/3/2024 12:00:00 AM

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Price Rite - Meat Supervisor (PRRC CT) Salary Range $17.69 - $24/hr
  • Price Rite
  • Torrington, CT
  • Job Description Title: Price Rite - Meat Manager Description: We are living our Purpose - To Care Deeply about People, H...
  • 6/3/2024 12:00:00 AM

Hillsdale is a small town in Columbia County, New York, near Hudson, New York and Great Barrington, Massachusetts. State Routes 22 and 23 intersect near the town center, which is listed on the National Register of Historic Places. The town has several restaurants and a general store, among other businesses. Hillsdale is known for its hilly landscape and is near Bash Bish Falls, Taconic State Park, and the Catamount ski area. According to the United States Census Bureau, the town has a total area of 47.9 square miles (124.0 km2), of which 47.7 square miles (123.6 km2) is land and 0.15 square mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Assistant Reservations Manager jobs
$47,815 to $63,550
Hillsdale, New York area prices
were up 1.6% from a year ago

Assistant Reservations Manager
Demonstrate passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome.
September 30, 2022
Assist with providing reservations to guests, including upselling special packages, upgraded rooms and cross-selling different services throughout the hotel.
March 12, 2023
Communicate effectively with other key departments such as Revenue, Sales and Hotel Front Desks regarding reservations, availability, rates or any other concern or suggestion that arises.
March 14, 2023
Provide superior service via phones, e-mails and faxes as a receiver and caller.
March 18, 2023
Respond to email correspondence in a timely and professional manner.
March 19, 2023
Follow key industry and call center trends and participate in initiatives to drive internal and external customer experiences.
March 27, 2023
Review with leads, agent attendance, performance and disciplinary records.
April 28, 2023
Create flexible plans to meet changing opportunities, anticipating the needs of the department, properties and company.
May 04, 2023
Monitor call volumes, ensuring abandon percentage is as low as possible while maintaining expected conversion.
May 04, 2023
Handle any technical issues, including computers, headset equipment, telephone issues.
May 05, 2023