Assistant Reservations Manager jobs in Milton, NH

Recently Added Assistant Reservations Manager jobs

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Reservations Sales Agent
  • Cliff House Maine
  • York, ME FULL_TIME
  • Job Summary

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically assist guests with reservations, inquiries and cancellations, and quoting available rates to maximize room revenue. You must be engaging and able to answer questions and provide information.

    Flexible Schedule

    Benefits:

    • Health, Dental, Vision Insurance
    • Life and AD&D Insurance
    • Long-Term Disability Insurance
    • Voluntary Accident and Critical Illness Plans
    • Optional Supplemental Life Insurance
    • 401k match of 100% for 5%
    • Tuition Reimbursement Program
    • Referral Bonuses
    • Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
    • Paid Time Off – Earn up to 2 Weeks of PTO Within Your First Year


    Responsibilities

    • Enthusiastically and with a smile, answer all incoming calls in an attentive, courteous, and efficient manner.
    • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
    • Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests get them excited about their visit.
    • Engage the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
    • Collaborate with the Sales Department concerning group bookings.
    • Act as the initial guide for the guest and their experience.
    • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
    • Enjoy multi-tasking at a fast pace while ensuring accuracy and efficiency.


    Qualifications

    • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
    • Experience. Previous experience passionately providing service to others. Excellent phone skills needed.
    • People Person. The best part of serving others is creating experiences for them that go beyond the expected.
    • Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
    • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.


    Needed Attributes

    Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • 13 Days Ago
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Assistant Manager
  • Dunkin' | 369 Management
  • Newfields, NH FULL_TIME
  • 369 Management Dunkin' is looking for a guest and team-focused leader to join the team as an Assistant Restaurant Manager. We are a local, family-owned franchise of Dunkin’, operating 14 locations in ...
  • 5 Days Ago
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Assistant Manager
  • Dunkin' | 369 Management
  • Kittery, ME FULL_TIME
  • 369 Management Dunkin' is looking for a guest and team-focused leader to join the team as an Assistant Restaurant Manager. We are a local, family-owned franchise of Dunkin’, operating 14 locations in ...
  • 6 Days Ago
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Assistant Manager
  • Dunkin' | 369 Management
  • Eliot, ME FULL_TIME
  • 369 Management Dunkin' is looking for a guest and team-focused leader to join the team as an Assistant Restaurant Manager. We are a local, family-owned franchise of Dunkin’, operating 14 locations in ...
  • 6 Days Ago
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Assistant manager
  • The Works Cafe
  • Portsmouth, NH FULL_TIME
  • The Works Bakery Cafe, is looking for talented management We are now accepting applications for our Portsmouth NH Cafe Competitive pay, benefits, and quality of life! About us : The Works Cafe is a gr...
  • 6 Days Ago
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Assistant manager
  • TSC
  • Somersworth, NH FULL_TIME
  • Job Summary The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations...
  • 6 Days Ago
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0 Assistant Reservations Manager jobs found in Milton, NH area

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KITCHEN LEAD - NEWMARKET SCHOOL NUTRITION
  • Whitsons Culinary Group
  • Newmarket, NH
  • Requisition Number 11180 Job Title KITCHEN LEAD - NEWMARKET SCHOOL NUTRITION Location Newmarket Jr,/Sr. HS Job Descripti...
  • 6/14/2024 12:00:00 AM
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Reliability Engineer
  • Continental
  • Somersworth, NH
  • Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of ...
  • 6/13/2024 12:00:00 AM
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Diesel Mechanic Technician in Charge
  • Ryder System
  • PORTSMOUTH, NH
  • Position Description Immediately hiring a Permanent Full Time Master Level Diesel Technician to support our Truck Fleet ...
  • 6/13/2024 12:00:00 AM
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Senior Center Site Manager Substitute
  • Community Action Program Belknap-Merrimack Counties
  • Alton, NH
  • Come join the amazing Community Action Program of Belknap-Merrimack Counties team! We are a private non-profit committed...
  • 6/12/2024 12:00:00 AM
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Medical Receptionist
  • ConvenientMD
  • Belmont, NH
  • Who We Are At ConvenientMD, we're on a mission to make good health more convenient for all - working to improve how pati...
  • 6/12/2024 12:00:00 AM
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ASSISTANT MANAGER - NEWMARKET SCHOOL NUTRITION
  • Whitsons Culinary Group
  • Newmarket, NH
  • Requisition Number 10968 Job Title ASSISTANT MANAGER - NEWMARKET SCHOOL NUTRITION Location Newmarket Jr,/Sr. HS Job Desc...
  • 6/11/2024 12:00:00 AM
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SAF/IS Regional Program Manager Mobile - Concord, NH
  • National Guard Employment Network
  • Concord, NH
  • Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
  • 6/11/2024 12:00:00 AM
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Program Coordinator
  • The Fedcap Group
  • Portsmouth, NH
  • Job Description JOB PURPOSE The Program Coordinator works in conjunction with the Program Director in supporting the day...
  • 6/10/2024 12:00:00 AM
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About Milton, New Hampshire

Milton is located in the northeast corner of Strafford County, bordered to the north by the town of Wakefield in Carroll County and to the east, across the Salmon Falls River, by the towns of Acton and Lebanon in York County, Maine. The main village of Milton is in the southern part of the town, along the west side of the Salmon Falls River at the outlet of Milton Pond. The village of Milton Mills is in the northern part of the town, 7 miles (11 km) by road north of Milton village. The Spaulding Turnpike (New Hampshire Route 16) runs north to south through Milton, with access from Exit 17 (New...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Assistant Reservations Manager jobs
$47,675 to $63,364
Milton, New Hampshire area prices
were up 1.4% from a year ago
View detail

What does an Assistant Reservations Manager do?

Assistant Reservations Manager
Demonstrate passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome.
September 30, 2022
Assist with providing reservations to guests, including upselling special packages, upgraded rooms and cross-selling different services throughout the hotel.
March 12, 2023
Communicate effectively with other key departments such as Revenue, Sales and Hotel Front Desks regarding reservations, availability, rates or any other concern or suggestion that arises.
March 14, 2023
Provide superior service via phones, e-mails and faxes as a receiver and caller.
March 18, 2023
Respond to email correspondence in a timely and professional manner.
March 19, 2023
Follow key industry and call center trends and participate in initiatives to drive internal and external customer experiences.
March 27, 2023
Review with leads, agent attendance, performance and disciplinary records.
April 28, 2023
Create flexible plans to meet changing opportunities, anticipating the needs of the department, properties and company.
May 04, 2023
Monitor call volumes, ensuring abandon percentage is as low as possible while maintaining expected conversion.
May 04, 2023
Handle any technical issues, including computers, headset equipment, telephone issues.
May 05, 2023