Attend department, internal working group, CAD user group, and program meetings.
December 23, 2022
Participate in continuous training, both internally and externally, as required to maintain an increasing proficiency on products.
February 11, 2023
Interact with and maintain professional working relationships with customers and all appropriate departments necessary for customer support.
February 23, 2023
Assists in the installation, maintenance and testing of workplace endpoint technology to ensure proper operation and freedom from defects.
March 05, 2023
Maintains accurate log for all customer support requests and application administration activities.
March 12, 2023
Monitor Plumbing Mailbox for incoming technical support inquiries, responds to inquiries in a timely manner in order to provide the highest level of service.
April 20, 2023
Understand implications of work and make recommendations for solutions.
April 23, 2023
Provide troubleshooting assistance with sizing information and data for mechanical piping systems, such as plumbing and heating applications, including but not limited to friction loss, flow rate calculations, pump sizing assistance, etc.
May 08, 2023