Associate Technical Specialist jobs in Roanoke, VA

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Technical Support Specialist
  • cyberThink Inc
  • Salem, VA FULL_TIME
  • Job Description:

    As a Technical Support Specialist, you will primarily focus on working with field staff to support new technology and devices, fostering innovation to enhance daily job functions. You will provide division-specific end-user support, ensuring effective troubleshooting and problem management while maintaining strong communication with users.

    Key Responsibilities:

    • Provide comprehensive support for Microsoft Desktop products, including Windows, SharePoint, MS Office Suite, and MS Teams.
    • Troubleshoot hardware and software issues on desktop and laptop computers as well as wireless devices.
    • Communicate effectively, both verbally and in writing, with individuals and groups to resolve technical issues.
    • Utilize help request tracking and reporting tools to manage and document user requests efficiently.
    • Maintain a strong customer service approach, prioritizing a “customer first” attitude in all interactions.
    • Train field staff on computer usage and technology applications to enhance their operational efficiency.
    • Create and update training documentation for computer and mobile device applications in an enterprise environment.
    • Escalate issues as necessary to ensure timely resolution of customer concerns.

    Required Skills, Experiences, Education, and Competencies:

    • Extensive experience with Microsoft Desktop products, including Windows, SharePoint, MS Office, Office 365, and MS Teams.
    • Proficient in troubleshooting tools and managing desktop and laptop computers, as well as wireless devices.
    • Strong verbal and written communication skills for effective interaction with individuals and groups.
    • Experience with help desk request tracking and reporting tools.
    • Excellent customer service skills, with a focus on a "customer first" attitude.
    • Ability to provide computer training and create relevant training documentation.
    • Knowledge of computer and mobile device applications and their operation within an enterprise environment.

    The hourly range for roles of this nature are $25.00 to $35.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

    cyberThink is an Equal Opportunity Employer.
  • 7 Days Ago

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Technical Support Specialist
  • Optimuss Inc
  • Salem, VA CONTRACTOR
  • Description: Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions. Extensi...
  • Just Posted

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Technical Support Specialist
  • Grand Prospect International Communication Private Limited
  • Salem, VA CONTRACTOR,FULL_TIME
  • Candidates local to the Roanoke/Salem, VA area required*candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district*the contract to be...
  • 2 Months Ago

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Construction Project Management Training 2025 Program - Associate Contracting Project Manager
  • Associate Contracting Project Manager - Trane Technologies Careers
  • Roanoke, VA FULL_TIME
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for...
  • 2 Months Ago

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Locum Urologist
  • Technical Link
  • Roanoke, VA FULL_TIME
  • Job DetailsLocum Urologist needed in southwest Virginia.24 hour out-of-house call (average 6 hours of call back per shift)500 bed hospitalLevel II TraumaMost common needs for call are cysto stent plac...
  • 13 Days Ago

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Dialysis Technician CCHT
  • Global Technical Talent
  • Salem, VA FULL_TIME
  • Job Title: Dialysis Technician, CCHTLocation: Salem, VADuration: 12 weeksHours: 40hrs per week - 8*5Shift: DaysLocal pay : $30/hr - $32/hr on W2Description:Provide the direct, patient care for assigne...
  • 3 Days Ago

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0 Associate Technical Specialist jobs found in Roanoke, VA area

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Pharmacy Technician
  • CVS Health
  • Roanoke, VA
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 12/11/2024 12:00:00 AM

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Service Technician
  • Defenders
  • Roanoke, VA
  • Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider ...
  • 12/11/2024 12:00:00 AM

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Technician Detailer
  • Camping World
  • Roanoke, VA
  • Camping World is seeking a Technician Detailer for our growing team. This is a hybrid role for the dealership, so you'll...
  • 12/11/2024 12:00:00 AM

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Ultrasound Technician
  • LewisGale Physicians Salem OB/GYN
  • Salem, VA
  • Description Introduction Do you have the career opportunities as a(an) Ultrasound Technician you want with your current ...
  • 12/10/2024 12:00:00 AM

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Ultrasound Technician PRN
  • LewisGale Physicians Salem OB/GYN
  • Salem, VA
  • Description Introduction Do you have the career opportunities as a(an) Ultrasound Technician PRN you want with your curr...
  • 12/10/2024 12:00:00 AM

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Restoration Technician
  • BluSky
  • Roanoke, VA
  • BluSky Restoration wants to hire YOU as a full-time Restoration Technician. This position has a starting pay of up to $2...
  • 12/10/2024 12:00:00 AM

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Imaging CT Tech Specialist
  • LewisGale Medical Center
  • Salem, VA
  • Description Currently offering a sign-on bonus up to $15,000 Are you looking for a work environment where diversity and ...
  • 12/9/2024 12:00:00 AM

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Ultrasound Technician
  • LewisGale Physicians Blacksburg Women's Health Specialists
  • Blacksburg, VA
  • Description Introduction Do you want to join an organization that invests in you as a(an) Ultrasound Technician? At Lewi...
  • 12/9/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Associate Technical Specialist jobs
$46,460 to $56,516
Roanoke, Virginia area prices
were up 1.2% from a year ago

Associate Technical Specialist
Attend department, internal working group, CAD user group, and program meetings.
December 23, 2022
Participate in continuous training, both internally and externally, as required to maintain an increasing proficiency on products.
February 11, 2023
Interact with and maintain professional working relationships with customers and all appropriate departments necessary for customer support.
February 23, 2023
Assists in the installation, maintenance and testing of workplace endpoint technology to ensure proper operation and freedom from defects.
March 05, 2023
Maintains accurate log for all customer support requests and application administration activities.
March 12, 2023
Monitor Plumbing Mailbox for incoming technical support inquiries, responds to inquiries in a timely manner in order to provide the highest level of service.
April 20, 2023
Understand implications of work and make recommendations for solutions.
April 23, 2023
Provide troubleshooting assistance with sizing information and data for mechanical piping systems, such as plumbing and heating applications, including but not limited to friction loss, flow rate calculations, pump sizing assistance, etc.
May 08, 2023