ATM Manager (Functionality) jobs in Nassau, NY

ATM Manager (Functionality) is responsible for overall strategy of the functionality of bank's ATM network. Manages network relationships and oversees transaction routing. Being an ATM Manager (Functionality) is responsible for developing deposit growth opportunities for the bank. Handles complex customer transactions. Additionally, ATM Manager (Functionality) ensures that the bank policies meet federal, state, and regulatory guidelines. Keeps abreast of new and upgraded functionalities, determines business needs, and manages the upgrade projects through implementation. Requires a bachelor's degree. Typically reports to top management. The ATM Manager (Functionality) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an ATM Manager (Functionality) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added ATM Manager (Functionality) jobs

K
ATM Banking Operations Support Specialist
  • KeyBank
  • Albany, NY FULL_TIME
  • Standard work schedule: Monday - Friday 9:00-5:30 EST. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)

    Team Culture
    Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life.

    Job Functions and Competency Overview:
    Responsible for providing ATM technical support for branches and vendors. Position focus is on technical/functional phone support to our internal Key Employees, contractors and vendors.  This position is primary phone support for these applications. The ATM Support Desk hours of operations are 24/7.  

    Responsibilities/Competencies:
    • Resolve incoming client calls based on departmental goals - minimum 88%.
    • Maintain an average handle time of 8 minutes
    • Perform initial problem determination by asking client troubleshooting questions in a systematic manner.
    • Focus on the delivery of excellent service. 
    • Consistently utilize troubleshooting skills and tools for maximum efficiency and effectiveness.
    • Assess initial impact in incident record; set record priority level as well as escalates in a timely manner.
    • Capture large scale customer group impact problem escalation opportunities’ in a timely manner.
    • Promptly notify Critical Incident Center of urgency issues after collecting required information for escalation.
    • Detect patterns of callbacks affecting client or environment, assess impact and take action.
    • Take ownership and responsibility of client technical/functional problems.
    • Lead by example; independently makes decisions on course of action to get the client back in to production in a timely manner.
    • Be a positive, professional resource for clients and support partners’.
    • Utilize resources - knowledge, news alerts, senior associates and managers.
    • Manage challenging calls, maintain control.
    • Take opportunities’ to keep clients well informed during the call.
    • Multitask when handling departmental group chats.
    • Maintain the Service Manager knowledgebase with current ATM knowledge
    • Gather data necessary for application specific reports
    • Typical work hours are 9:00-5:30 EST (Monday - Friday) and additional hours as needed. All team members are assigned one half day on Saturday on a rotating basis (approx. every 6-8 weeks)
    Preferred Qualifications:
    • Basic knowledge of ATM Operations strongly preferred
    • 1- 3 years of relevant work experience
    • IT Associates,  Bachelor’s degree or IT Certification preferred 
    • 1 to 3 years’ experience with ATM Support preferred
    • Effective telephone skills
    • Effective communication skills
    • Ability to make sound decisions based on logical reasoning
    • Commitment to team concept
    • Effective problem determination skills
    • Effective listening skills
    • Ability to work in a fast-paced & high-volume environment
    • Basic working knowledge of Service Manager preferred
  • 23 Days Ago
Apply this Job
P
Civil Engineer - Project Manager (Renewable Energy)
  • Project Manager (Renewable Energy) - LaBella Associates
  • Albany, NY FULL_TIME
  • We are currently seeking a qualified and motivated Civil Engineer with a passion for renewable energy to lead clients, projects, and portfolios as a Project Manager. The Project Manager will work clos...
  • 18 Days Ago
Apply this Job
F
Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
  • Just Posted
Apply this Job
D
Manager
  • Dunkin Donuts | IVO Garcia
  • Slingerlands, NY FULL_TIME
  • Dunkin' | IVO Garcia is looking for a Manager to lead a dynamic, close-knit crew. Think you have what it takes to develop a successful team? Read on and see if you're ready to become an amazing Manage...
  • 22 Days Ago
Apply this Job
D
Manager
  • Dunkin Donuts | IVO Garcia
  • Delmar, NY FULL_TIME
  • Dunkin' | IVO Garcia is looking for a Manager to lead a dynamic, close-knit crew. Think you have what it takes to develop a successful team? Read on and see if you're ready to become an amazing Manage...
  • 22 Days Ago
Apply this Job
J
Manager
  • Joseph Jacob Jewelers
  • Albany, NY FULL_TIME
  • We are looking for a competitive Store Manager to help customers identify and purchase products they desire. Management duties to include selling, restocking and merchandising. The goal is to provide ...
  • Just Posted
Apply this Job
View All ATM Manager (Functionality) Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 ATM Manager (Functionality) jobs found in Nassau, NY area

C
NY FarmNet Financial Consultant, FarmNet: SC Johnson College of Business - Albany, New York
  • Cornell University
  • Albany, NY
  • The SC Johnson College of Business: Leading at the intersection of people, business, and technology, the Cornell SC John...
  • 4/26/2024 12:00:00 AM
Apply this job
N
Finance - Entry Level - Account Opening Operations Analyst
  • Northpointe Staffing Professionals
  • Cohoes, NY
  • Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and...
  • 4/26/2024 12:00:00 AM
Apply this job
G
CWM - Goldman Sachs Ayco Personal Financial Management - Marketing Operations, Associate Albany, NY
  • Goldman Sachs
  • Albany, NY
  • MORE ABOUT THIS JOB: Consumer and Wealth Management (CWM) Across Consumer and Wealth Management (CWM), Goldman Sachs hel...
  • 4/24/2024 12:00:00 AM
Apply this job
U
Assistant Branch Manager & Management Hire
  • Under Armour
  • Latham, NY
  • Responsibilities The Assistant Store Manager supports the Store Manager in the daily operations of the store This includ...
  • 4/24/2024 12:00:00 AM
Apply this job
B
Director of Business Development
  • Berkshire Health Systems
  • Pittsfield, MA
  • GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash ...
  • 4/23/2024 12:00:00 AM
Apply this job
A
Finance Specialist - Faculty Practice Support
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: Budget & Planning Work Shift: Day (United States of America) Salary Range: $65,057.00 - $107,343.00 Thi...
  • 4/23/2024 12:00:00 AM
Apply this job
C
NY FarmNet Financial Consultant, FarmNet: SC Johnson College of Business - Oneonta, New York
  • Cornell University
  • Albany, NY
  • The SC Johnson College of Business: Leading at the intersection of people, business, and technology, the Cornell SC John...
  • 4/23/2024 12:00:00 AM
Apply this job
E
Branch Office Administrator
  • Edward Jones
  • Delmar, NY
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 3/27/2024 12:00:00 AM
Apply this job
View All ATM Manager (Functionality) Jobs

About Nassau, New York

Nassau, the name of several places in New York State, may refer to: Nassau (village), New York Nassau (town), New York Nassau County, New York Nassau Island, former name of Long Island...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for ATM Manager (Functionality) jobs
$65,055 to $127,189
Nassau, New York area prices
were up 1.5% from a year ago
View detail

What does an ATM Manager (Functionality) do?

ATM Manager (Functionality) in Fort Lauderdale, FL
As ATM industry gathers in Houston, major innovations and challenges impact business.
February 15, 2020
ATM Manager (Functionality) in Memphis, TN
Customer service is a large part of the ATM Manager’s responsibility.
January 28, 2020
ATM Manager (Functionality) in Bismarck, ND
ACI Worldwide enters ATM management deal with Ecuador's Banco Internacional.
January 14, 2020