Responsibilities:
·Provide exceptional customer service to customer base.
·Work closely with customer service and sales team to develop new products and services for customers.
·Work closely with production and inventory teams to ensure proper inventory levels for customers.
·Proactively communicate product availability and service needs to management.
·Follow up on all customer requests.
·Follow up on all service calls/receipts/calls with customers.
·Follow up on all service calls/receipts/calls with employees.
·Follow up on all open service calls/receipts/calls with customers and employees.
·Follow up on all open tickets.
Education & Experience: High School Diploma or equivalent required. Certificate or equivalent preferred. Basic knowledge in automotive repair or general repair shop preferred. Basic knowledge in diesel engine repair preferred. Basic knowledge in transmission, differential, exhaust system, fuel system, electrical systems preferred. Knowledge in diagnosing and fixing basic problems is a plus. Experience in a dealership environment preferred but not required (Service Advisor will train).
Compensation & Benefits: Competitive Salary plus Bonus Potential based on Company Performance
Physical Environment: Normal working environment is inside a commercial office environment. Modern office setting with computers, telephones, etc.
Job Type: Full-time
Pay: $55,231.00 - $60,908.00 per year
Benefits:
Shift:
Work Days:
License/Certification:
Work Location: In person
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0 Automotive Service Director jobs found in Huntington, WV area