Banking & Commercial Loan Processing Clerk, Sr. jobs in Chillicothe, OH

National Customer Support Specialist

• Act as primary liaison post-sale to ensure proper set up and training of all new and existing cash management/deposit clients. 100%.
• Account opening and on-going account maintenance.
• Complete setup and on-going maintenance of all cash management products and services.
• Customer training.
• Provide superior customer service support.
• Assist with internal and external audit reviews.
• Cross-train within the department in order to provide additional coverage as needed,
• Support and assist team operations in projects and assignments.

• Minimum Qualifications:
• Degree in business or related field preferred.
• Two years of retail/commercial banking experience with one year of customer service experience preferred.
• Cash management knowledge desired.
• Ability to multi task.
• Must have excellent organizational skills.
• Knowledge of Microsoft Office required.
• Strong communication skills, both written and verbal.
• Good communication and interpersonal skills.
• Ability to prioritize assignments.
• Must be able to work independently and coordinate effectively in a team environment.

Eligibility requirements may differ for each benefit or program. National Cooperative Bank, N.A. is an Equal Employment Opportunity Employer (EOE/AA)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Hillsboro, OH 45133