Banking Operations Director jobs in Mcallen, TX
Banking Operations Director directs all duties and functions of departments for a financial institution. Plans and accomplishes business objectives. Being a Banking Operations Director establishes standards for work-related policies and procedures. Requires a bachelor's degree in area of specialty. Additionally, Banking Operations Director typically reports to top management. The Banking Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Banking Operations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Banking Operations Director jobs
Banking Center Operations Manager
- Texas Regional Bank
-
Mission, TX
FULL_TIME
-
Position SummaryThe Banking Center Operations Manager is responsible for the administration, management and efficient daily operation of a full-service banking center. This includes operations, product sales, customer service, facility maintenance, security, and safety in accordance with the Bank’s objectives. The Manager will develop new deposit business, provide a superior level of customer service, and promote the sales and service culture through coaching, guidance, and staff motivation. The Manager will also be responsible for achieving individual and banking center sales goals through new business, sales, referrals, and retention of account relationships. This role requires the Manager to provide leadership, training, and supervision, actively participate in sales management, be well versed in the Bank’s products, services, processes, procedures and systems, and delegate day-to-day operations to the appropriate Operations personnel.Principal Duties and Responsibilities
- Manage the day-to-day banking center operations to ensure operational excellence.
- Directly supervise all banking center operations and lobby personnel.
- Order supplies for the banking center.
- Monitor and oversee all banking center procedures and transactions, which include overrides, audits, balancing, bait money, approve checks, review large items, and ensure individual teller and vault limits are within policy.
- Monitor and oversee all Teller Capture procedures.
- Resolve escalated customer complaints/issues promptly and effectively.
- Act as the Banking Center Security Coordinator, responsible for overall banking center security and adherence to policy and procedures.
- Responsible for quarterly security device inspections, as well as conducting monthly security training.
- Be well versed in Business Online Services and Retail Online Services, ensure proper completion of necessary documentation, and provide documentation to the Electronic Banking Department.
- Create and maintain a fair weekly schedule for lobby personnel, including the opening and closing officer schedule.
- Ensure timekeeping system is current with updated schedules as well as communicating schedules to lobby personnel and officers in a timely manner.
- Provide ongoing guidance and support to lobby personnel for the development of the Bank’s overall mission of recruiting customers, building relationships, and retaining customers.
- Promote an effective sales and service environment.
- Responsible for quality control verification of all new account maintenance and lobby services performed at the banking center. This is including but not limited to opening & closing accounts, online banking, business online banking, IRAs, Card Valet, debit cards, wires, and Client Central.
- Maintain working knowledge of all the Bank’s products, services and service charges.
- Conduct regular staff meetings to communicate compliance with all Bank policy and procedures and communicate any updates to lobby personnel, as necessary.
- Conduct 90-day evaluations for new lobby personnel as well as annual performance evaluations for existing lobby personnel within an appropriate timeframe.
- Monitor lobby personnel performance. When appropriate, conduct coaching for improved performance and engage in disciplinary action steps with Human Resources, when necessary.
Other Responsibilities- Support and promote the Bank’s Vision, Mission, Core Values, organizational structure, policies, and procedures.
- Provide strong, compassionate, and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects.
- Carry out management responsibilities in accordance with the Bank’s policies and applicable laws and regulations. Responsibilities may include:
- Interviewing, hiring, and training employees.
- Planning, goal setting, assigning and directing work toward individual accountability based on the bank’s strategic objectives.
- Appraising, rewarding and disciplining individual employees in a performance-driven environment.
- Addressing complaints and resolving problems of customers and employees.
- Comply with federal and state regulations as well as all established Bank policies and procedures.
- Other duties as assigned.
Qualifications, Education and Experience RequirementsA self-starting individual who possesses the following skills:- High School Diploma or GED required; Bachelor’s Degree in business (preferred) or equivalent work experience.
- At least six (6) months of cash handling experience.
- Ability to type, use a computer efficiently, and use a 10-key calculator.
- Proficiency with Microsoft Office Suite.
- Demonstrate the ability to lead, motivate, and influence others.
- Good problem solving skills, solid decision-making, effective communication, prioritization, and organization of work activities.
- Previous supervisory experience, preferred.
- Strong acumen to sales development and coaching.
- One year or more of cash handling and/or customer service experience, required.
- Sales experience preferred.
- Sound knowledge of general bank operations.
- Strong customer relations and interpersonal skills.
- Must have excellent communication, analysis, observation and decision-making skills.
- Highly focused and able to rapidly determine key priorities, clearly communicate priorities, and ensure resources are properly aligned.
- Ability to work in high-pressure situations and a stressful atmosphere while remaining composed.
- Excellent interpersonal and communication skills, which are necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community.
- Bilingual in English and Spanish, preferred.
- Must be able to be physically present in the Bank to perform job duties.
- Texas Regional Bank is an Equal Opportunity Employer.
- 1 Month Ago
Banking Center Operations Specialist McAllen, TX
- Texas Regional Bank
-
Allen, TX
FULL_TIME
- Position Summary A Banking Center Operations Specialist is a dual role that provides superior quality customer service and a positive banking experience for customers. Responsible for opening and clos...
- 10 Days Ago
Hospital Facility Operations Director
- Clinical Management Consultants
-
Mirando, TX
FULL_TIME
- Are you ready to take on a pivotal role at an esteemed healthcare institution in Southwest Texas? We are thrilled to present an exceptional opportunity for a dynamic leader to join an incredible team ...
- 21 Days Ago
Director of Solar Construction Operations
- Better Talent Advisors
-
Allen, TX
FULL_TIME
- ABOUT US We are an established Private Equity group operating and continually acquiring Residential Solar EPCs across the US. Currently we have a portfolio of over 40 EPCs in 7 states. We operate thes...
- 1 Day Ago
Director of Solar Construction Operations
- Better Talent Advisors
-
Laredo, TX
FULL_TIME
- ABOUT US We are an established Private Equity group operating and continually acquiring Residential Solar EPCs across the US. Currently we have a portfolio of over 40 EPCs in 7 states. We operate thes...
- 2 Days Ago
System Director of Plant Operations and Engineering
- South Texas Health System
-
Edinburg, TX
FULL_TIME
- Responsibilities: POSITION SUMMARY: Provide administrative oversight to the hospitals of South Texas Health System’s Engineering Departments and Safety Programs. Responsible for the administration and...
- 29 Days Ago
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0 Banking Operations Director jobs found in Mcallen, TX area
Remote Licensed Talk Therapist
- Thriveworks
-
- Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Massachusetts. ***For a limited t...
- 4/26/2024 12:00:00 AM
Remote Licensed Talk Therapist
- Thriveworks
-
- Thriveworks is currently seeking Licensed Clinicians to provide telehealth sessions in Nevada. Thriveworks is a clinicia...
- 4/26/2024 12:00:00 AM
Collections Analyst with Dutch Relocate
- Johnson Controls International
-
Rome, Lazio
- Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity fo...
- 4/26/2024 12:00:00 AM
Designer - Drafter
- Johnson Controls International
-
Apodaca, Nuevo León
- What you will do? Performs product electrical/mechanical drafting for HVAC units. How you will do it? Drafting/Design of...
- 4/26/2024 12:00:00 AM
Warranty Specialist 1
- Johnson Controls International
-
Apodaca, Nuevo León
- Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in mor...
- 4/26/2024 12:00:00 AM
Design Drafter
- Johnson Controls International
-
Apodaca, Nuevo León
- What you will do? Performs product electrical/mechanical drafting for HVAC units. How you will do it? Drafting/Design of...
- 4/26/2024 12:00:00 AM
Senior Network Administrator
- General Dynamics Information Technology
-
- GDIT has an exciting opportunity for a Sr. Network Administrator to support U.S. Army Europe as part of our EMITS progra...
- 4/25/2024 12:00:00 AM
Senior Systems Administrator (Australia) - TS/SCI with Polygraph
- General Dynamics Information Technology
-
- General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator...
- 4/25/2024 12:00:00 AM
About Mcallen, Texas
McAllen is the largest city in Hidalgo County, Texas, United States, and the 22nd-most populous city in Texas. It is located at the southern tip of the state in the Rio Grande Valley. The city limits extend south to the Rio Grande, across from the Mexican city of Reynosa, and McAllen is about 70 mi (110 km) west of the Gulf of Mexico. As of 2017, McAllen’s population was estimated to be 142,696. It is the fifth-most populous metropolitan area in the state of Texas, and the binational Reynosa–McAllen metropolitan area counts a population of nearly 1.52 million.
From its settlement in 1904, the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Banking Operations Director jobs
$108,375 to $151,144
Mcallen, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Banking Operations Director do?
Banking Operations Director in Las Vegas, NV
Operations supervisors typically oversee the teller department.
December 06, 2019
Banking Operations Director in Tampa, FL
Unlike the people in the front office, people working in operations do not liaise with clients to generate revenues and profits for the bank.
February 21, 2020
Banking Operations Director in Dallas, TX
Many banks offer management training programs for qualified candidates, but banking operations managers usually must meet additional education requirements as well.
January 12, 2020
Responsible for gateway operations in JFK pertaining to the pick-up and delivery operation of documents for financial institutions in NYC, NJ and Philadelphia.
January 21, 2020