Banquet Captain - Casino jobs in Kent, WA

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary of $18.99/hr.  with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class B & Class A).
• Variety of additional voluntary benefits and retirement plans.

WHAT YOU’LL DO

• Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Meet with all conveners at the beginning of all functions.
• Ensure the smooth, professional operation of the banquet functions.
• Promote positive guest relations, and handle complaints and suggestions.
• Work closely with the kitchen to ensure food quality and presentation standards.
• Responsible for the organization of the staff and the timelines of food and beverage service.
• Perform administrative tasks; receipts, special events planning, and rental equipment ordering.
• Communicate with clients and staff in a professional manner.
• Collect payment for banquet room functions.
• Ensure proper and timely set-up and teardown and perform final walk-through of the rooms.
• Create, maintain, and facilitate a positive work environment; promote positive team member relations and report issues to the appropriate personnel.
• Other duties as assigned.

WHAT YOU’LL BRING

• Ability to obtain a Class III B gaming license.
• 1 (one) year experience in a supervisory within a large multi-faceted food and beverage department a plus!
• 2 (two) years experience working in a variety of capacities within a high-volume Banquet/Catering operation with 1 (one) year of fine dining service required.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Must maintain a valid Liquor Service Permit.

HOW YOU’LL BE SUCCESSFUL

• Knowledge of special menu items, food preparation and presentation, presentation of wines and liquor, and complete knowledge of all room set-ups, table set-ups, and catering procedures.
• Knowledge and skills using computer software, MS Office Suite, and P.O.S. or register systems.
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in excellent communication; both oral and written. Read, write, and speak English fluently.
• Ability to produce successful results with minimal supervision.
• Ability to present etiquette in table setting and service.
• Ability to train and mentor diverse staff.
• Ability to work well with subordinates and management.
• Ability to work with and maintain confidential materials and information.
• Must be at least 21 years of age.

WHAT TO EXPECT

• Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.