Banquet Captain - Casino jobs in San Francisco, CA

ABOUT US:

Rated "Best of the County" by Marin Magazine and located 25 miles north of San Francisco in the heart of Marin County, Peacock Gap Golf Club has been a pillar of the golf community for decades. The championship level course cultivates a true love for the game with year-round tournaments and a full calendar of events that unfold in an unparalleled setting. Enjoy gorgeous views of Marin while playing on one of California’s best heritage courses.

 Peacock Gap is looking for talented and motivated individual who can grow with us and can deliver best-in-class customer service on a scale not seen in the industry.  If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at Peacock Gap.  Peacock Gap Golf Club offers an exciting and fulfilling career opportunity for those who thrive in a fast-paced, energizing environment.  We offer a competitive compensation and benefits package including medical, dental, vision, life and long-term disability coverage. Our 401(k) plan provides a generous company match of up to 4% of an employee’s compensation.

POSITION SUMMARY: 

The Event Captain is responsible for training and directing the banquet staff in delivering all banquet activities in order to ensure a successful function and repeat business.  This person will also assist the Banquet Manager in overseeing all Banquet Operations, ensuring excellence in guest service and compliance with the Banquet Department policies and procedures, all while maintaining productivity.

YOUR FOCUS AND OUR FOCUS:

• To maximize revenue.
• To control expenses.
• To deliver excellent customer service.
• To maintain the quality and cleanliness of your facility and work space.

QUALIFICATIONS:

• Must be able to work flexible varying shifts of mornings or evenings along with weekends and holidays.

• High school diploma or GED certification is preferred, and/or equivalent work experience
• Must have excellent command of the English language both written and verbal
• Must have excellent interpersonal skills and leadership skills
• Basic mathematical skills
• Must be able to convey information and ideas clearly, both oral and written
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest and team complaints and disputes with tact and diplomacy, and resolve them to satisfactory results
• Must be effective at listening, understanding, and clarifying concerns and issues
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need
• Must have excellent organizational and administrative skills
• Ability to access and accurately input information using a moderately complex computer system
• Ability to observe, detect and calmly respond to emergency situations
• Ability to establish and maintain effective working relationships with management, team members, customers, and vendors
• Ability to constantly to reached above head, lift, carry, push, pull or otherwise move objects
• Ability to stage tables, chairs, dance floors, serving stations, housekeeping and other catering equipment
• While performing job duties, can complete documents, process requests and operate office equipment such as a calculator, computer, copier and fax

For more information about company, please visit our website at www.peacockgapgolfclub.com.