The Banquet Captain serves food and beverages to banquet guests. Oversees banquet servers. Being a Banquet Captain ensures guest satisfaction. May take food and beverage orders when there are not enough servers present. In addition, Banquet Captain may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Banquet Captain supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Banquet Captain typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
This position is responsible for leading the Banquet team for all banquet functions, including set-up, service, and breakdown. The Captain ensures that all personnel follow service standards to ensure that each event exceeds the guest’s expectations.
Assist Banquet Manager with selection, training, and scheduling of Banquet personnel as needed. Oversee all aspects of assigned banquet function activities, ensuring that all areas are properly set and ready for execution at the appointed time. Obtain and review Banquet Event Orders, and coordinate activities as needed to ensure timely performance of contracted setup, food preparation, and service. Monitor banquet personnel in the performance of their duties. Assist in conducting pre-shift and pre-function meetings.
Compensation: $10 per hour tip share
Excellent oral and written communication skills. Three or more years’ experience as Banquet Captain in a high volume, upscale hotel. Exceptional knowledge and understanding of various banquet and food service techniques and standards. “TIPS” or equivalent certification. Effective leadership, management, and guest service skills.
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