Bell Captain - Casino jobs in Tennessee

Bell Captain - Casino oversees the operations of the bell stand. Handles luggage for guests upon arrival or departure. Being a Bell Captain - Casino transports luggage between lobby and guest rooms. Stores luggage as needed. Additionally, Bell Captain - Casino may require a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Bell Captain - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Bell Captain - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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BELL CAPTAIN
  • PEABODY MANAGEMENT INC
  • Memphis, TN FULL_TIME
    1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    3. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
    4. Always maintain positive guest relations.
    5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
    6. Resolve guest complaints, ensuring guest satisfaction.
    7. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    8. Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
    9. Ensure that the Bell Stand is always attended; that all post positions are maintained.
    10. Ensure that sufficient staffing is present to meet the daily business demands.
    11. Document any late or absent employees.
    12. Schedule and assign staff break.
    13. Communicate anticipated business demands daily with each employee (arrivals/departures, group functions, etc.).
    14. Ensure staff's knowledge of hotel services, features and amenities.
    15. Assign specific tasks as they arise to the staff according to the rotation sequence.
    16. Answer Bell Desk telephone within 3 rings, using correct greeting and telephone etiquette.
    17. Document guest calls/requests for Bell Person assistance.
    18. Maintain security of all guest room keys issued to Bell Staff.
    19. Monitor and ensure that Bell Staff perform their job functions to the hotel's expected level of service.
    20. Assist Bell/Door Staff whenever necessary in performing all job functions.
    21. With department Mentors, conduct a 1 -week formal training program on the required job functions with criterion expected, and conduct a department orientation with new hires. Conduct ongoing training with existing staff.
    22. Accommodate all guest requests in an accurate and efficient manner.
    23. Coordinate group luggage requirements.
    24. Coordinate group room deliveries.
    25. Remove yourself from room rotation, when necessary, in order to assist in expedition of luggage and last duties during peak times.
    26. Communicate with Guest Services Manager on the activities within the Bell Services department daily.
  • 17 Days Ago

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Bell Captain
  • JW Marriott Nashville
  • Nashville, TN FULL_TIME
  • Position Overview The Bell Captain is responsible for enhancing the guest’s arrival and departure experience, resolving guest issues and complaints, engaging with guests to build a connection and anti...
  • 2 Days Ago

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Bell Captain
  • Aventura Mall
  • Nashville, TN FULL_TIME
  • Position Overview The Bell Captain is responsible for enhancing the guest’s arrival and departure experience, resolving guest issues and complaints, engaging with guests to build a connection and anti...
  • 7 Days Ago

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Bell Captain
  • Aventura Mall
  • Nashville, TN FULL_TIME
  • Position Overview The Bell Captain is responsible for enhancing the guest’s arrival and departure experience, resolving guest issues and complaints, engaging with guests to build a connection and anti...
  • 7 Days Ago

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Captain
  • Dunkin' | Catalano Companies
  • Gallatin, TN FULL_TIME
  • Why DUNKIN' / BASKIN? Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place t...
  • Just Posted

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Captain
  • DOUGLAS LAKE MARINA BOAT RENTALS
  • Dandridge, TN PART_TIME
  • **Job Summary:** We are seeking a skilled and experienced Captain to join our team. The Captain will be responsible for overseeing and managing various aspects of operations on board, ensuring the saf...
  • 8 Days Ago

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Bell Captain
  • Harrah's Cherokee Casino Resort
  • Cherokee, NC
  • Job Description Harrah's Cherokee Casino Resort Position Description POSITION TITLE: Bell Captain DEPARTMENT: Hotel GRAD...
  • 4/26/2024 12:00:00 AM

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Hotel Bell Captain
  • Spokane Tribe Casino
  • Airway Heights, WA
  • POSITION SUMMARY The Bell Captain is responsible for the daily operations of the Bell Staff including but not limited to...
  • 4/26/2024 12:00:00 AM

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BELL CAPTAIN
  • Peabody Hotels & Resorts
  • Memphis, TN
  • Description Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. ...
  • 4/25/2024 12:00:00 AM

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SEASONAL- Bell Captain
  • Ocean Casino Resort
  • Atlantic City, NJ
  • The Bell Captain is responsible for leading the daily Bell operations to ensure guest satisfaction. Position Responsibil...
  • 4/23/2024 12:00:00 AM

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Bell Captain - Caesars Republic Scottsdale
  • HCW MANAGEMENT CONSULTANTS LLC
  • Scottsdale, AZ
  • Job Summary The Bell Captain provides guidance and oversight to the Bell Attendants on property. Responsible for transpo...
  • 4/22/2024 12:00:00 AM

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Bell Captain (""capitn de campana"")
  • AZUL HOSPITALITY
  • Detroit, MI
  • Job Details Job Location Hotel David Whitney - Detroit, MI Position Type Full Time Education Level High School Travel Pe...
  • 4/22/2024 12:00:00 AM

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Bell Captain - Steady Extra (Caesars Palace LV)
  • Caesars Entertainment
  • Las Vegas, NV
  • Job Description JOB SUMMARY: The Bell Captain manages the bell staff by setting duties, supervising daily performance le...
  • 4/22/2024 12:00:00 AM

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Valet Parker
  • Ithaca Marriott Downtown on the Commons
  • Ithaca, NY
  • Overview: Opportunity: Valet Parker Greet guests upon arrival and departure and park and retrieve guests vehicles in acc...
  • 4/22/2024 12:00:00 AM

Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; Arkansas and Missouri on the Mississippi River to the west. Tennessee is tied with Missouri as the state bordering the most other states. The state is trisected by the Tennessee River. The highest point in the state is Clingmans Dome at 6,643 feet (2,025 m). Clingmans Dome, which lies on Tennessee's eastern border, is the highest point on the Appalachian Trail, and is the third highest peak in the United States east of the Mississippi River. The ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Bell Captain - Casino jobs
$30,334 to $38,162