Bellman jobs in Los Angeles, CA

Description

This is a unique and exciting opportunity to join the team as a Bellman & Valet at the #1 Hotel in Los Angeles, as voted by Travel and Leisure: Oceana in Santa Monica, CA. This oceanfront, all-suite hotel reopened in July 2019 after undergoing a $35 Million complete transformation, and we are now seeking motivated, enthusiastic professionals to become integral members of our team. 

As a Bellman and valet for the Hotel Oceana Santa Monica, you will assist guests, primarily with parking, retrieving their vehicle and assisting with luggage and transportation. Over the next few weeks, we will schedule in-person and digital interviews for qualified candidates.

Apply today! Then check your phone and email messages often for a message about scheduling a short phone interview.

The How…

Your focus is on ensuring our guests feel welcome, acknowledging each of them when they arrive or depart, helping with luggage and moving luggage about the hotel, placing it in their room and preparing the room for immediate occupancy by turning on lights, opening drapes and discussing room features and hotel safety information with the guest, including explaining internet access and room service policies.

As a responsible and careful driver, you offer professional valet services, park guests’ vehicles in the hotel’s predetermined parking facilities, obey all traffic laws, and focus on operating these vehicles responsibly. At times, you may also direct hotel traffic and assist guests with entering and leaving the parking facility.

Your tremendous patience when assisting guests and desire to accommodate their every need with enthusiasm and poise is perfect when engaging with guests while working around the property. You can answer guests’ questions and direct them about the hotel as needed, including assisting them with calling taxis, holding pet leashes, or even storing luggage for checking in early or checking out late.

While prior experience as a bellman is helpful for your success, it’s not necessary. We will show you how to maintain the hotel’s high service standards.

The Details…

You will work a full-time hospitality schedule defined by operational needs, including weekends and holidays.

Willing to conform to hotel dress and grooming standards, which include wearing the hotel-issued uniform, no visible tattoos while wearing a uniform, no unnatural hair colors, no piercings other than one pair of earrings, and neatly groomed facial hair. 

We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 hours of vacation in the first year and earn 72 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six yearly holidays*.

After you apply, please listen to voicemails, answer calls from unknown numbers, and check emails for a message from us regarding the next step.

*To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

Qualifications

Required Skills and Abilities

• Must have a valid driver’s license, personal auto insurance, and spotless driving record
• Has broad knowledge of local restaurants, nightlife, museums, current events, and attractions; must be able to provide accurate and precise directions
• Maintains impeccable dress and overall appearance, including a naturally cheerful disposition at all times
• Treats all guests with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled
• Excellent verbal and written communication skills with the ability to write and speak clearly
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
• Organizational skills are necessary to recall the location of vehicles and their appropriate keys quickly
• Ability to function well in a fast-paced, high-volume environment

Education and Experience

• A high school diploma or GED is required, or have equivalent work experience in the hospitality industry
• Experience driving vehicles with both manual and automatic transmission

Physical Requirements

• Expected work hours: Full-time on a schedule defined by operational needs
• Travel: None
• Work environment and physical demands:
  • Able to frequently lift or move items weighing up to 50 pounds
  • Able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely
  • Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, sitting, walking, or climbing stairs to perform functions
• FLSA Status: Nonexempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Hotel Oceana Santa Monica is an Equal Opportunity Employer.

We will consider all qualified Applicants, including those with Criminal Histories, for employment in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.