Bereavement Services Director - Home Care jobs in Rogers, AR

Supervisory Responsibility: Supervise the resident care team of the community that includes the following positions:

• Care Assistants

REPORTS TO: Clinical Services Director

Essential Functions:

The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

Work Duties

· Assesses resident needs, and provides necessary nursing care as per resident's care plan.

· Manage CNAs and Resident Assistants by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, addressing complaints and resolving problems, possess the authority to hire and terminate employment with accordance of HR established policy and process.

· Participate in Pathways of Purpose philosophy, knowledge of the program, and functional engagement during workday.

· Ensures that resident rights are maintained.

· Administers prescribed medications and treatments in accordance with approved nursing techniques and per physician orders.

· Documents nursing history and physical assessment for assigned patients upon admission;

· Handles resident, family, or physician complaints/concerns, referring issues to CSD as necessary.

· Respects advance directives and assists residents to a dignified death; and provides emotional and spiritual support to family and other staff as needed.

· Responds to life threatening situations based upon nursing standards, policies, procedures, and protocol.

· Participates in department and/or unit performance improvement activities.

· Attends in-service training programs for department specific and other relevant programs, i.e., safety, infection control, orientation, etc., as scheduled.

· Is aware of and carries out general community and specific departmental safety policies; always reports hazards/safety issues promptly.

· Is aware of and practices principles of infection control; reports infection control issues promptly.

· Other duties as assigned

Supervision/Leadership

· Provide high performance leadership and management of team to support the achievement of community and corporate performance goals. Observe and effectively manage the culture of the team

· Create an environment for team members that honors, respects and values individual opinions and suggestions; demonstrate fair treatment and ethical business practices; support development and reward achievement

· Communicate performance standards to team; observe, measure and evaluate performance to ensure standards are achieved; conduct regular performance observation, assessment and discussion with team members

· Communicate information that supports team and company performance and communicate reasons for decisions

· Ensure quality recruiting, hiring, development and retention practices that support company procedures and standards

· Administer compensation, rewards and recognition that support individual and team performance toward achieving shared goals

· Perform various related essential duties as required by the vice president or by the Anthem home office

Teamwork and Communication

· Participate in team activities, meetings and practices

· Actively build productive relationships with others

· Practice “conversations for action” to understand and meet internal and external customer conditions of satisfaction This includes but is not limited to:

· Identifying key customers and department interdependencies and setting up regular conversations that build strong partnerships and actions toward a shared outcome

· Conducting regular meetings with team members, colleagues and customers that address actions, concerns, possibilities and planning

· Display ability and willingness to contribute to team by communicating effectively and consistently; follows team rules and procedures; participates in team decision making and problem solving; and offers new ideas and suggestions to maximize team performance

· Engage in conversation to understand the conditions of satisfaction of job duties:

· Identify shared understanding of desired outcomes

· Initiate regular conversation to ensure outcomes are met

General and Organizational Requirements

· Display behavior that supports the Anthem mission, vision, values and policies

· Consistently perform position responsibilities in a professional and ethical manner

· Build knowledge and remain current on information, results and/or news related to the clients’ business that may impact revenue generation, quality of care or the business and professional relationship with the client

· Pursue job-related professional development

· Monitor own work performance and adjust; seek help as needed to fulfill job duties

· Understand and follows company and department policies and procedures

· Understand and adhere to all laws governing team member and resident rights

· Protect confidential information of team members, residents and vendors

· Conduct work tasks safely and according to the community safety program

• Show eagerness and flexibility completing other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Assisted living facility

Medical specialties:

• Geriatrics

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Memory Care: 3 years (Preferred)

License/Certification:

• LPN Nursing License in Arkansas (Required)

Ability to Commute:

• Fayetteville, AR 72704 (Required)

Work Location: In person