Beverage Manager - Casino manages all activities of the beverage function for the organization. Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services. Being a Beverage Manager - Casino ensures compliance with all food and beverage regulations. Monitors equipment and inventory levels and takes appropriate action. Additionally, Beverage Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Beverage Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Beverage Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUMMARY
Assists the Front Office Director in administering front office functions and supervising staff on a daily basis. Directs and works with associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
RESPONSIBILITIES
Performs all duties at the Front Desk as necessary.
Run the perfect shift, utilizing hourly checklists and the management checklist or calendar for success.
Maintains cleanliness and organization.
Maintains the hotel’s sundries or gift shop.
Facilitates high-powered pre-shifts.
Key Accountabilities
GSS: Ensure goals are met for all guest service related measures.
Selling Program
Associate Relations: AES plans and actions implemented and measured
COMPETENCIES
Resourceful
Adaptable
Customer Focus
SKILLS
Strong knowledge of Front Desk operations
Ability to prioritize needs of guests
Strong communication skills
EDUCATION/EXPERIENCE
College Degree required, minimum of 2 year degree
Experience in similar leadership role required
Job Type: Full-time
Pay: $43,657.00 - $65,485.00 per year
Benefits:
Shift:
Application Question(s):
Experience:
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Ability to Relocate:
Work Location: In person
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0 Beverage Manager - Casino jobs found in Hackensack, NJ area