We are looking for individuals with a passion for their jobs who have amazing attitudes, a thirst for learning, development growth, that create raving fans by committing to excellence and enjoy working in a work hard have fun culture.
National Medical Billing Services is a national healthcare revenue cycle management company with a sophisticated, boutique-like approach to operational delivery and client services. As the largest and most experienced provider of outsourced RCM services focused on the surgical market, National Medical serves hundreds of ASCs, surgical practices, and anesthesia groups. National Medical's team of surgical professionals build enduring client relationships through consultation, trust, and commitment to excellence. As a result, clients experience specialized and dedicated direction that maximizes revenue while adapting to and overcoming industry challenges and changes. National Medical also provides its clients with industry insights, education, and analytics to enable them in rendering the best business decisions possible. For more information about National Medical Billing Services, please visit www.NationalASCBilling.com.
Responsibilities:
• Serves as the primary point of contact for assigned clients and promptly responds to all client inquiries.
• Engages in regular client interaction via e-mail, conference calls and in-person visits to ensure customer satisfaction.
• Interfaces with assigned client service staff to ensure the appropriate preparation, analysis and presentation of all client deliverables ensuring their accuracy and overall quality.
• Identifies potential problems with client accounts before they occur and works to eliminate future occurrences.
• Ensures that all appropriate resources are available and utilized effectively to maximize account performance.
• Monitors, evaluates and reports on billing effectiveness/cash flow and makes recommendations to increase productivity and profitability.
• Remains current on payment trends and coding and payer requirement changes. Acts upon variances to explain, correct or enact desired process improvements.
• Generates client ad hoc reports upon request.
Qualifications:
• Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding or payer contracting. ASC billing experience preferred.
• Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment.
• Experience using Practice Management and EMR systems as it relates to production and client reporting.
• Strong analytical and critical thinking skills
• Strong communication skills; verbal and written.
• Ability to work with a high degree of independence; must be proactive
• Proven client relationship skills; must be able to work effectively with physicians and senior management
Work Environment:
• Office setting- this is an onsite position.
• Participates in departmental, training and staff meetings.
• Adhere to all compliance and company policies and procedures.
• Maintain strict patient confidentiality policies (both medical and financial – HIPAA)
• Ability to perform other job duties upon request.
EDUCATION, EXPERIENCE AND SPECIAL SKILLS:
• Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding or payer contracting. ASC billing experience preferred.
• Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment.
• Experience using Practice Management and EMR systems as it relates to production and client reporting.
• Strong analytical and critical thinking skills
• Strong communication skills; verbal and written.
• Ability to work with a high degree of independence; must be proactive
• Proven client relationship skills; must be able to work effectively with physicians and senior management
WORK ENVIRONMENT:
• Office setting- this is an onsite position.
• Participates in departmental, training and staff meetings.
• Adhere to all compliance and company policies and procedures.
• Maintain strict patient confidentiality policies (both medical and financial – HIPAA)
• Ability to perform other job duties upon request.
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