Branch Administrator jobs in Vineland, NJ

Branch Supervisor

Department

Branch Banking

FLSA Status

Non-Exempt

Reports to:

Branch Manager

Supervises:

Branch Staff

JOB SUMMARY

The Branch Supervisor is responsible for comprehensive, prompt, and efficient handling of account openings, customer issues and overall branch operations.

ESSENTIAL FUNCTIONS

• Answers phones assisting customers and/or transferring callers to appropriate branch personnel
• Cross sells bank products and services when appropriate
• Admits customers to their Safe Deposit Box(s)
• Opens and maintains new accounts, explaining and cross selling products and services when appropriate
• Prepares and maintains account paperwork, and gathers customer information in accordance with regulations and bank policies
• Is responsible for comprehensive, prompt, and efficient customer transactions, verifying identities, signatures, balances, and cash amounts.
• Is responsible for maintenance, settlement and audits of the Vault and ATM.
• Orders cash and other supplies for the branch in keeping with appropriate limits
• Oversees proper completion of all reports and logs, performing audits on same
• Completes daily reports within allowable time frame
• Ensures staff is aware of, and follows all Federal, State and banking rules, regulations, policies and procedures
• Review and decision daily overdrafts in the Branch Manager’s absence
• Compliance with the Bank Secrecy Act, OFAC and USA PATRIOT Act (including but not limited to) Customer Identification Program, customer due diligence and maintaining customer/account profiles, accurate completion of CTDs, Monetary Instrument logs and other records, identifying red flags and reporting unusual activities to the BSA Department

OTHER DUTIES

• Operates teller window when needed
• Performs other related duties as assigned by the Branch Manager or the Retail Operations Manager

SUPERVISORY DUTIES

• Schedules staffing for appropriate coverage of the branch operating hours
• Coordinates staff vacations
• Maintains staff time and attendance in The Bank’s tracking system
• Performs staff reviews, coaching and disciplinary actions in conjunction with the Branch Manager
• Addresses staff concerns or issues reporting to and conferring with the Branch Manager
• Coaches staff regularly and keeps them up to date with new information, regulations, policies, and procedures.

EDUCATION & EXPERIENCE

• High School Diploma/GED
• Two years of banking experience
• Notary Public

KNOWLEDGE, SKILLS & ABILITIES

• Strong organizational skills and attention to details
• Ability to prioritize tasks and meet deadlines.
• Ability to function well in a face paced environment.
• Maintaining knowledge of bank policies and procedures and adherence to same
• Participation in bank community service events
• Handling of customer problems and complaints to best of ability, forwarding to a supervisor when necessary
• Maintains a professional appearance and attitude
• Good understanding of financial products and services
• Above average interpersonal skills as well as oral and written communication skills
• Is a team player

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to use fingers and hands
• Ability to see and hear
• Ability to bend and reach
• Ability to lift and carry 25 pounds

I can, with or without reasonable accommodation(s), perform the essential functions of

this position:

____________________________

Employee Name

______________________________ _________________

Employee Signature Date

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Management: 2 years (Required)
• Banking: 2 years (Required)

Work Location: In person