Branch Management Trainee jobs in Durham, NC

  Operating Partner Opportunities 

Assumes full responsibility for operations, training and development of all employees within a Sonic Drive-in; including the execution of all policies, programs and systems, including the Sonic Operation Manual. Creates and maintains an “Employer of Choice” environment. 

Duties and Responsibilities 

The fundamental and primary job duties and responsibilities include, but are not limited to: 

1. Assumes full responsibility for insuring that the drive-in operates in a manner that provides consistent day-to-day operations and guest satisfaction, in compliance with the Sonic System.  

2. Prepares employee work schedules in a timely manner to ensure continuous ability to properly serve guests while controlling labor hours within guidelines.  

3. Effectively manages the drive-in’s cost control procedures for food, labor, paper and inventory.  

Qualifications Required 

• Makes effective decisions with limited time and information. Determines decision-making criteria based on priorities. 

• Is a compelling and articulate speaker in a variety of settings. Easily adjusts the message to match the audience.  

• Places primary importance on delivering superior customer service and SPEED! 

• Multi-level management experience is required. Skills include strategic planning, influencing others, and supporting organizational change.  

• Responsible for profit and loss responsibility for an organization. Forecasts and monitors results against financial goals and prior year actuals. 

• You know what you "stand for" and your work is what you do, not who you are! 

• In the daily employee training process you will observe and take strong leadership effort to create the environment for great employee production and servicing of customers.  

• In this position, your work is the hub of success and you mentor another to stand in your place. You oversee all customer satisfaction and crew success. 

• Ability to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas and improve processes. 

• Uses understanding of the business to develop long term strategies to competitively position the company. 

• Skilled at controlling costs of food and paper products, labor, repairs or other cost objectives. 

• Skilled at describing mathematical relationships among operating and financial activities that can affect actions toward financial objectives. 

Knowledge, Skills and Abilities 

1. Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance. 

2. Recruiting, interviewing and selection practices. 

3. Knowledge of federal, state and local health and sanitation laws and regulations.  

4. Leadership and supervisory practices and skills. 

5. Proficient verbal and written communication skills. 

6. Basic accounting skills. 

7. Problem solving, decision-making, and conflict resolution skills. 

8. Time Management skills. 

9. Organizational skills. 

10. Ability to multi-task primary job responsibilities. 

11. Able to prioritize tasks. 

12. Ability to follow-up with employees to complete assigned duties. 

13. Ability to use restaurant planning tools.  

14. Works with autonomy. 

15. Communicates the Sonic and DLRC Mission Statement and Core Values. 

Education and Experience Required 

High School diploma or equivalent required. Three (3) years of restaurant management experience, which includes P&L responsibility.  

Working Conditions and Physical Requirements 

Requires considerable bending, stooping, lifting, and stretching. Also requires the ability to work within the confined area of the drive-in and work under significant time constraints; such as, delivering food orders and making accurate change within a 2-3 minute time frame. Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance. Requires frequent immersing of hands in water to wash and rinse food and small wares. Working environments both inside and outside the drive-in are variable as a result of weather conditions. Requires ability to work irregular hours, nights, weekends, and holidays. Requires ability to be on-call and work a minimum of 60 hours per week.  

Relocation a Possibility.