Branch Office Manager jobs in El Paso, TX

Lonestar Forklift is an established and customer-focused material handling equipment dealership with 30 years of proven success and 10 branch locations in Texas. Lonestar offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our loyal customers, providing comprehensive solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Lonestar Forklift is looking for an experienced Branch Manager to join our team in El Paso, Texas. In this role, you will be responsible for implementing the branch’s business plan and ensuring that the branch functions efficiently to maximize profitability, while maintaining the highest level of customer service.

Essential Duties & Responsibilities

As the Branch Manager for Lonestar, your key responsibilities will include:

• Manage and achieve objectives outlined in branch’s business plan, including revenue growth, profit, productivity, and customer satisfaction
• Work with each business unit to implement business plans at the local level and to integrate operations seamlessly between units
• Communicate with business unit managers on a regular basis, bringing forward any issues that arise in a timely manner
• Hire, supervise, train, develop, and motivate branch employees
• Coach team to ensure they achieve or exceed company expectations for quality, service, and sales and to develop employees to their full potential
• Establish, communicate, and monitor objectives for staff, maintaining consistency with company goals and objectives
• Identify opportunities for improvement in service levels and efficiency
• Manage the customer experience and brand image within the local market
• Review and analyze monthly branch financial statements
• Perform regular yard, shop, and office inspections
• Ensure branch is meeting safety standards, reinforce the importance of safety with employees

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Post-secondary degree in a related field such as business administration, management or logistics
• Proven leadership and prior management experience
• Demonstrated previous success managing a branch location
• Strong proficiency with MS Office Suite (Word, Excel, Outlook)
• A strategic thinker with a visionary focus and a proactive attitude
• Self-motivated with a strong business acumen and sound decision-making skills
• Ability to thrive in a fast-paced and dynamic work environment
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels
• Excellent organizational and time management skills

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

The base pay range for this role is: $90,000 to $110,000 per year, depending on experience, plus bonuses.

This is an onsite role based in El Paso, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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