Branch Service Representative jobs in Allentown, PA

Are You An Inside Sales Professional Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?

Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides A Life-Long Career

>> We Don t Want To Be A Pit Stop In Your Career – We Want To Be The Last Job You ll Ever Have (Because You Can t Imagine Working Anywhere Else) <

Every Day Is Amazing

You show up early for your shift because you can t wait to hang out with the other members of your team. (You'd NEVER do this at your old job but this is a tight-knit group and you love hanging out with them).

You work hard because everyone else on your team works hard too. You push yourself today, and every day, because you know that growing in your own position ensures a career for life… and there's a ton of prizes to be won.

At the end of the day, you wrap up the last few tasks and hang out with your friends for a few minutes again before heading home. Or maybe some of you hang out in off-work hours.

As you drive home, you reflect that this place is unlike any other job you've had before, and you can't wait to get back to this team again tomorrow.

Does this sound like a place you d like to spend your day?

If you're a clock-puncher who wants to do as little as possible then please stop reading this right now. This is not for you.

But…

• If you work at a job you can barely tolerate…
• If you work at a job that doesn't respect you…
• If you work at a job that fills you with dread the night before
• If your job doesn't have enough work and you're sitting at home instead of out serving customers
• And if you want to wake up in the morning because you CAN'T WAIT to get to work to see your friends and to push yourself to be more successful, and even to make a lot of money…

Then we want to talk to you.

We're looking for team members who are starving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day.

What's So Different Here?

Our target is simple: to become THE place that every hungry superstar WANTS to work where they can and will achieve rock legend status.

Here are just a few of the reasons that our team members LOVE working here…

Make more money: we pay more than most

Your birthday is a paid day off

Paid training

Paid holidays and vacations (Paid time off starts after 90 days and grows from there)

Paid Wellness Days

Incentive programs (including vacation cruises!)

Amazing IRA

Profit-Sharing Program

Benefits, including Medical/Vision and a team that cares about your success

Quarterly all-company breakfast

Paid uniform and uniform maintenance

Education and Advancement Opportunities

… and all the popcorn you can eat!

We are building the strongest team and culture you've ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all; we're constantly expanding and creating amazing new opportunities for you. We want to help you dream big in your life and career… and we want to help you achieve it all.

Who Are We? We re Marshall Services. We started over 70 years ago. I started as a helper for the company, worked my way up through all the jobs the company has, and in 2013 I purchased the company. Since then we have tripled in size and are still expanding. We are growing, but we don't want to lose the our identity as the local service that cares. Today we are working to become the market leaders who will DOMINATE the Pennsylvania market with Plumbing, Heating, Cooling, Electric, Drain and Sewer, Bath Remodel… and more. And we help others, too – we re strong supporters of various charities providing financial contributions as well as conducting food and clothing drives.

... and it feels like we re only getting started. We're adding more team members, and you should see the plan we have for growth beyond this. (There's a reason we've never had a down year, never laid anyone off, and never had to tighten our belt).

Are You A Fit?

Never look for a job again because we're not a pit stop in your career – we're the last place you'll ever work!

If you're a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us…

Along with the job-specific qualifications (below) here are the qualities we're looking for in our perfect candidate:

You work hard

You love working with a team

You love to serve others

You love to challenge yourself and you want to learn, and even be cross-trained

You understand the importance of serving others (your team members and our customers)

You understand and are willing to follow our Core Values:

• Outstanding Place to Work- Working together as a Family
• Delivering WOW Service – Proving that You go Above and Beyond
• Genuine Integrity – Building Relationships that go Beyond the Job
• Safety for Your Family and Ours - Think Before You Act
• Options, Not Ultimatums - Premier Service Starts with Choice

As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.

***We hire veterans!

JOB DESCRIPTION

Inside Phone Sales

Summary:
Today is awesome! You showed up for work, attended a team meeting, and then sat down at your desk to work. You were given a list of people to contact and you eagerly jumped into the work. Each call is a new challenge as you talk to each customer and discover ways to help them. You actively work through your list, confident that a Team Leader is always nearby to give you on-the-spot training and help when you need it. The day flies by – you’re never bored! – and you push back from your desk at the end of your shift feeling proud that you have helped customers increase their family’s safety and comfort. You’re already looking forward to tomorrow!

Job Duties:

Work with the team: You stay in contact with your supervisor and your team to make sure the workload is shared by everyone – you step up when you need to and you proactively step in to help other team members when you can.

Develop your expertise: You listen carefully to each customer and use that information to guide the customer to help them make the right decisions for the safety and comfort of their family. You constantly build your expertise to provide even better guidance, and because our installers and experts rely on your accuracy.

Master the telephone: You are comfortable using the phone. You listen well to customers, and you can speak clearly and confidently. You’re comfortable with both in-bound calls and out-bound calls.

Job Requirements:

You’re a tech-savvy people-person: You can communicate confidently via phone, mobile device, text, and email; you can use the internet and our internal software to complete your work accurately.

You can multi-task and have attention to detail: You can enter information while a customer is speaking, without allowing it to distract you. You are careful in the information you enter knowing that other team members will be relying on it.

You’re flexible: You are able to work full-time hours but those hours might be day-time, evening, and/or weekend shifts.

You’re a professional: You are clean, neat, and well-groomed in appearance and can confidently and clearly interact with anyone.

Now Is Your Time

Job Types: Full-time, Part-time

Pay: $30,218.15 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Work from home

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• No nights

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday
• No weekends
• Weekends as needed

Work setting:

• In-person
• Office

Experience:

• Inside sales: 3 years (Required)

Work Location: In person