Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Location: Onsite
Pay: $47k – $52k
Contract Duration: Temp to Hire
Hours:
8:00 AM - 6:30 PM
Alternating Saturdays 8AM - 12:30 PM
Title: Branch Customer Service Representative
Summary:
In this role you will be responsible for providing premier service to members. Handling cash deposits, withdraws and issuing financial products to members as requested
JOB DUTIES AND RESPONSIBILITIES:
Requirements:
Understanding of financial products and services with a focus on competitive business lending, products, and services.
Comfortable navigating company software and computer.
Professional and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional demeanor; verbal and written.
Bachelors Degree or Previous Industry experience.
Previous Teller or Lead Banking experience is a plus!
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
Credit and background check required for role.
Feel free to send UPDATED resume with this job title in the subject line to:
Kehinde.Sosina@remx.com
Clear All
0 Branch Service Representative jobs found in Richmond, VA area