Broker Relations Representative establishes or maintains a business relationship with new or existing brokers. Provides commissions for brokers in an accurate and timely manner. Being a Broker Relations Representative troubleshoots all the administrative and specialized issues from brokers and clients. Handles concerns, issues and questions from brokers and customers. Additionally, Broker Relations Representative requires a bachelor's degree. Typically reports to a supervisor or manager. The Broker Relations Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Broker Relations Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Broker Representative / Documentation Specialist located in Nashville, TN
Key Objectives:
o Move broker deals through the system quickly and efficiently
o Broker Management: communicate effectively with internal operations, customers, and brokers throughout entire deal process
Responsibilities
o Front End
o Follow up
Measurements and Responsibilities
o Enter new deals within two hours of reception
o Maintain a list of on-going deals to include status and missing items
o Maintain high satisfaction of customer and broker service
o Attend trade shows and other annual events upon request
Qualifications
Compensation Package
Competitive compensation package including base pay and competitive incentive plan; plus, 100% fully paid employer health care, dental, vision, life insurance, and a 401k plan with company match.