Builder Contractor jobs in Hazleton, IN
Recently Added Builder Contractor jobs
Sr Support, Builder Account Services
- MasterBrand, Inc.
-
Jasper, IN
FULL_TIME
-
Company Description
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!
Job Description
The Senior Support, Builder Account Services reports to the Supervisor, Builder Account Services The Senior Support, Builder Account Services is an individual contributor role on the Builder Accounts Services team. This position is responsible for the accountabilities of a Builder Channel Account Support Representative In addition, this role is responsible for documenting account procedures, managing multiple builder accounts, and assisting with escalated issues. This role is expected to provide team continuity and assist in project management.
Responsibilities:- Answers calls from multiple customers according to department standards and provides appropriate and prompt feedback both internally and externally.
- Monitors status of building progress and change orders.
- Completes appropriate paperwork associated with entering and processing customer orders.
- Oversees the process of generating invoices for all completed orders.
- Manages warranty calls related to homeowners and builders.
- Provides order entry support for multiple brands.
- Addresses logistic or carrier issues as they arise and develop resolutions.
- Facilitates verbal, electronic, and/or hard copy communications with internal and external customers regarding the phase of construction, order cabinet dates, selection information, purchase orders, etc.
- Collects purchase order information and prepares accurate contract pricing on orders.
- Leads investigation and question no charge replacement orders to resolve customer issues.
- Processes and authorizes product returns, credits, bills, and payments to 3rd party service agents.
- Defines problems, collects data, establish facts, draw appropriate conclusions, and provide solutions. Seeks clarification to determine root cause of issues.
- Builds relationships and positively interacts and communicates with internal and external customers.
- Presents information and responds to inquiries from customers, other departments, and team members.
- Investigates and answers installation questions from installers, customers, and Service Agents.
- Utilizes reporting tools to troubleshoot potential issues and manages daily workload.
- Provides back up support to other team members (may include cross-functional roles).
- Develops in-depth knowledge of all MasterBrand strategic business units. Leverages ideas from other reviews and co-workers to provide value-added recommendations and best practices to others.
- Consistently demonstrates the MasterBrand Way, positioning the company for growth and helping identify opportunities to reduce waste, complexity, and improve our work environment.
- Demonstrates teamwork by responsively collaborating with management and staff, sharing information and ideas, proactively seeking, and accepting constructive feedback, and accepting additional assignments when appropriate.
- Identifies self-development needs and seeks opportunities to work on areas that will further develop skills.
- Participates in company efforts related to ethics and compliance activities.
- Performs other duties as assigned.
- High school diploma or equivalent required.
- An associate or bachelor’s degree highly preferred.
- Minimum of one year of Customer Service experience preferred.
- Ability to influence cross-functional teams without formal authority.
- Ability to prioritize and manage competing customer requests.
- Affinity for numbers and investigation; demonstrated aptitude for mathematics and statistics. Experience in basic accounting procedures, exceptional math skills, ability to analyze numerical data and identify trends.
- Strong ability for data visualization and cost/effective analysis.
- Strong problem-solving skills with a “listen first approach,” to translate gathered data into solutions.
- Strong analytical, organizational, and execution skills required. Proficiency in advancing assignments with high-quality execution and minimal supervision.
- Attention to detail and follow-through must be strong. Capable of successfully driving the execution of strategic plans.
- Positive, self-motivated, and team-oriented attitude and approach.
- Effective communication (written and verbal); clearly, concisely and with context communicate objectives and expectations with customers, team members, and management.
- Strong skills in Microsoft Office, including PowerPoint, Word, and Excel.
- Experience with IBM AS400 software program.
- Ability to travel 2%- 5% annually (domestically & internationally).
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at staffing@masterbrand.com.- Actual pay will vary based on qualifications and other factors
- 12 Days Ago
Sr Support, Builder Account Services
- MasterBrand Cabinets LLC
-
Jasper, IN
FULL_TIME
- Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our ...
- 19 Days Ago
Independent contractor
- Paschall Truck Lines, Inc.
-
Dundas, IL
CONTRACTOR
- Owner Operators - Earn as much as $150,000 / yr! As a 100% employee owned trucking company, we understand what it means to truly OWN IT. What's good for you is good for us. No one gives Owner Operator...
- Just Posted
Independent contractor
- Paschall Truck Lines, Inc.
-
Spurgeon, IN
CONTRACTOR
- Owner Operators - Earn as much as $150,000 / yr! As a 100% employee owned trucking company, we understand what it means to truly OWN IT. What's good for you is good for us. No one gives Owner Operator...
- 3 Days Ago
Independent contractor
- Paschall Truck Lines, Inc.
-
Lawrenceville, IL
CONTRACTOR
- Owner Operators - Earn as much as $150,000 / yr! As a 100% employee owned trucking company, we understand what it means to truly OWN IT. What's good for you is good for us. No one gives Owner Operator...
- 3 Days Ago
Independent contractor
- Paschall Truck Lines, Inc.
-
Parkersburg, IL
CONTRACTOR
- Owner Operators - Earn as much as $150,000 / yr! As a 100% employee owned trucking company, we understand what it means to truly OWN IT. What's good for you is good for us. No one gives Owner Operator...
- 3 Days Ago
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0 Builder Contractor jobs found in Hazleton, IN area
Sr. Process Piping Designer
- Salas O'Brien
-
Evansville, IN
- Senior Process Piping Designer At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for m...
- 6/7/2024 12:00:00 AM
Safety Coordinator
- Infomatics Inc
-
Princeton, IN
- MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgen...
- 6/6/2024 12:00:00 AM
Civil Engineer
- Salas O'Brien
-
Evansville, IN
- Civil Engineer At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a differen...
- 6/5/2024 12:00:00 AM
Project Manager
- ResourceMFG
-
Princeton, IN
- summary Employbridge is looking for a Project Manager in West Chester Township, Ohio. He or she will be responsible for ...
- 6/5/2024 12:00:00 AM
Construction Safety Specialist
- Computech Corporation
-
Princeton, IN
- Title: Safety Mgmt Coordinator Location: 4000 Tulip Tree Drive, Princeton, IN USA RM Notes: There would Overtime: 25% Tr...
- 6/3/2024 12:00:00 AM
Construction Safety Mgmt. Coordinator
- Computech Corporation
-
Princeton, IN
- Detailed Description of Responsibilities Work with contractors to implement construction safety mgmt system & other safe...
- 6/3/2024 12:00:00 AM
Safety management Coordinator
- Infomatics, Inc
-
Princeton, IN
- Detailed Description of Responsibilities Work with contractors to implement construction safety mgmt system & other safe...
- 6/3/2024 12:00:00 AM
Construction Safety Coordinator
- TekWissen ®
-
Princeton, IN
- Position: Construction Safety Coordinator Location: Princeton, IN Duration: 12 Months Job Type: Contract Work Type: Onsi...
- 6/3/2024 12:00:00 AM
About Hazleton, Indiana
Hazleton is a town in White River Township, Gibson County, Indiana, United States. The population was 263 at the 2010 census making it the second smallest community in the county. While having almost no connection to it, it is part of the Evansville, Indiana, Metropolitan Area.
Hazleton is located at 38°29′20″N 87°32′30″W / 38.48889°N 87.54167°W / 38.48889; -87.54167 (38.488953, -87.541652). The town is situated along the south bank of the White River in northern Gibson County (the river marks the county line between Gibson and Knox counties). State Road 56 connects the town with U.S. Rout...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Builder Contractor jobs
$62,609 to $80,872
Hazleton, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago