Business Application Delivery Director directs and leads an organization's business application delivery department. Improves operational processes and supports critical business strategies by directing the development, implementation, and maintenance of application systems. Being a Business Application Delivery Director enhances operations by establishing metrics, analyzing processes, and implementing standard methodologies, tools, and best practices to ensure high-quality deliverables. Formulates business application architecture plans, estimates costs, and ensures projects meet strategic needs. Additionally, Business Application Delivery Director establishes policies and procedures that ensure compliance with industry standards and regulations and support efficient operations. Leads and develops a team of business application delivery programmers with training in the best practices and technologies. Uses knowledge of the field to keep the department's software, techniques, and tools up to date. Manages resource planning and decision-making. Typically requires a bachelor's degree. Typically reports to senior/top management. The Business Application Delivery Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Business Application Delivery Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
vTech Solution Inc is hiring Sr. Business Applications Administrator at Richmond, VA
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Duration: 6 months
Looking for someone with several years of experience in business systems analysis, application administration, and/or business application systems support experience.
Duties/Responsibilities:
Application Support: Provide technical support for business specific applications. Confer with project personnel to provide business and technical advice and resolve problems. Participate in projects and provide technical leadership as needed on business systems projects. Keep abreast of updates and changes to business specific applications and ensure the technology, vendor, and/or platform stays current and supported.
Systems Analysis: Provide accurate and creative solutions to user problems of complex nature to ensure user productivity. Research, respond to, and resolve questions in a timely manner in accordance with standards. Work closely with QA team to ensure quality software for UAT testing. Understand business processes in order to recommend productivity enhancements. Work closely with all support groups to ensure system integration.
Systems Support: Respond to inquiries, undertaking diagnosis of IT related problems and providing solutions. Communicate with system users and/or IT team on progress of incidents, service requests and enhancements. Work with colleagues to develop and implement customer focused system improvements.
Knowledge/Skill Requirement/Experience:
Several years of business systems analysis, application administration, and/or business application systems support experience.
Several years of experience in hardware/software support in a medium sized environment.
Working knowledge of SQL queries.
Understanding of ITIL and ITSM methodologies.
Solid background with diverse business applications, user access administration, application troubleshooting, change management, etc.
Solid PC and Office productivity tools knowledge.
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0 Business Application Delivery Director jobs found in Richmond, VA area