Business Insurance Account Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Account Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

We are seeking an Account Manager for our Business Insurance Team who will be responsible for overseeing a challenging and intricate book of business. This large book of business involves unique risks and exposures. It presents an exciting opportunity to collaborate with some of the most revolutionary technology and life science companies in the world, which provide exposure to cutting-edge innovations and advancements.

As our Account Manager on the Business Insurance team, you’ll

• Use risk experience to perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines
• Manage contract reviews and midterm changes
• Process audits, invoicing, etc.
• Participate in exposure analysis, risk assessments and coverage analysis
• Maintain accurate and complete client data in Sagitta (Account Management System)
• Serve as a Mentor to junior staff
• Strength and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serve as a client contact and responds to difficult client needs and questions to improve the client experience.
• Cultivate a comprehensive understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma or equivalent
• Active 2-20 insurance license
• Experience with Sagitta
• 5 years of commercial account management experience within an agency
• Proficiency with MS Office, including Excel

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree or higher
• Experience with EPIC and ImageRight

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid and flexible work
• Charitable contribution match programs
• Stock purchase opportunities
• Competitive compensation
• Entrepreneurial leadership
• Unmatched, scalable resources
• Committed to core values
• Inclusive culture