Business Banking Manager manages a business banking team building and maintaining relationships with clients by providing service and support. Ensures clients have an effective team to help them best understand and use company products. Being a Business Banking Manager builds relationships between themselves, team members, and clients and builds an understanding of clients' business, strategy, and risks. Helps team members provide advice to clients in particularly complex, challenging, or important situations. Additionally, Business Banking Manager ensures the team recommends and sells products such as loans, deposits, and fee-based services to appropriate clients. Requires a bachelor's degree. Typically reports to a director. The Business Banking Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Banking Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a highly motivated and experienced Customer Success Manager to join our team. This position is an excellent opportunity to get ahead in the financial industry as you will be able to help in a variety of financial areas namely Accounting, Taxes, and Financing. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and success with our products and services. You will serve as the main point of contact for our customers, providing them with exceptional support and guidance throughout their journey with us. This is an excellent opportunity to work in a dynamic and fast-paced environment within the financial services industry.
Duties:
- Develop and maintain strong relationships with assigned customer accounts
- Serve as the primary point of contact for customer inquiries, and issues
- Understand customer needs and goals
- Ensure client goals are being met by coordinating work within the company and ensuring swift and timely execution of priorities.
- Assist in the development of customer success strategies and best practices
- Willingness to learn a variety of tasks and help as needed
Experience:
- Proven experience in customer relationship management or account management roles
-Background in financial services and an understanding of basic accounting principles
- Excellent communication skills, both written and verbal
- Ability to analyze data and provide actionable insights
- Project management skills to effectively manage multiple customer accounts simultaneously
- Demonstrated ability to build rapport and establish trust with customers
- Strong problem-solving skills with a focus on delivering exceptional customer service
If you are passionate about customer success, have a strong background in account management, and thrive in a collaborative environment, we would love to hear from you. Join our team as a Customer Success Manager and help drive the success of our valued customers.
Job Type: Full-time
Pay: $12.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
Ability to Relocate:
Work Location: In person
0 Business Banking Manager jobs found in Provo, UT area