Business Process Optimization Director jobs in Amarillo, TX

Essential Responsibilites:

• Oversee the billing and coding process to ensure accuracy, compliance with regulatory guidelines, and timely reimbursement.
• Recruit, train, and supervise office staff, including billing specialists, administrative assistants, and admissions clerks.
• Monitor accounts receivable and payable, analyze financial data, and generate reports for management review.
• Develop and implement financial policies and procedures to ensure accurate billing, collections, and revenue cycle management.
• Stay updated on changes in healthcare regulations, coding guidelines, and insurance policies to minimize billing errors and maximize revenue.
• Implement quality assurance measures to enhance the accuracy and efficiency of office operations.
• Collaborate with senior management to develop strategic initiatives and long-term business objectives for the district.
• Identify opportunities for process improvement, cost reduction, and revenue enhancement to support organizational growth and sustainability.
• Address patient inquiries and concerns with empathy and professionalism, striving to exceed expectations and foster patient loyalty.
• Collaborate with clinical staff to optimize the patient experience and resolve any billing or administrative issues promptly.
• Ensure adherence to all relevant healthcare regulations, including HIPAA, Medicare, and Medicaid guidelines.
• Conduct regular audits to identify compliance issues and implement corrective actions as needed.
• Foster a positive work environment, provide ongoing feedback and support professional development opportunities for team members.

Experience

• 2 year(s): Prior experience in a leadership role.
• 2 year(s): Prior experience in medical revenue cycle management.

• Medical billing and coding experience, preferred.

Education

• Bachelors or better in Business Administration or related field
• Bachelors or better in Accounting or related field

Skills

• Interpersonal Skills
• Medical Terminology
• Medical Coding
• Leadership/Management Skills
• Computer/Technology Literacy
• Collections
• Analytical Skills

Behaviors

• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them