Business Process Optimization Director jobs in Tacoma, WA

Quick Facts  

Compensation: $146,800 to $211,400, expected compensation range $146,800 - $179,100 midpoint

Working hours: Full-time, salary, on-site

Reports to:  VP, Operations

Industry: Marine Terminal Container Operations

Job Functions:  Operations

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support Operational Excellence thru strategic analysis, including framing problems, structuring analysis, proposing creative options, and facilitating decision making
• Create Operational Excellence objectives for review and break into a cross functional program roadmap. Conduct regular review of roadmap progress to terminal objectives and recommend / coordinate any refinements or changes needed.
• Develops and maintains positive customer and port relations by understanding customer needs, terms and conditions of contracts, developing plans to meet those needs and ensuring that management is holding labor accountable for high customer service principals.
•  Develop and implement operational strategies or terminal process improvements to drive efficiency and decrease variability
• Develop and optimize reporting and dashboards for all aspects of the terminal (yard, vessel, gate and rail) to track operational KPIs
• Assist in project execution, act as liaison for operations department needs in project management, operations planning, and go-live training.
• Understand impact analysis and communicate to VP of Ops project changes that will affect workforce and management.
• Develop and implement consistent training and quality assurance programs for the Operations department including management and workforce.
• Identifies, recommends, updates, expansions on technology, equipment, and policies that may improve customer service and operations.
• Partner with IT as requested on IT escalations for terminal operating system
• Leads Process Improvement initiatives by addressing current operational issues and supporting appropriate solutions for improvement on a regular basis.
• Responsible for the implementation of new processes and procedures and/or technologies into the workplace, including the administration of all supporting operational or procedural modifications in accordance with such.
• Work closely with Labor Relations during adaptation of technology for the purpose of maintaining jurisdictional boundaries, this requires comprehensive knowledge of all applicable CBA’s.
• Participates in terminal expansion/modification projects and works directly with Terminal Project Management Team to provide feedback and advise on operational impacts.

Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the Husky’s Emergency Preparedness program and activities

Position Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• High School Diploma or GED required
• BS/BA degree in Marine Administration, Project Management, or equivalent combination of education and experience 

Experience:

• 5 years’ experience managing longshore union labor with extensive knowledge of related union contracts and employment and labor laws.
• A minimum of 5-years of experience in terminal or ocean carrier operations
• A minimum of 5-years of experience working with marine terminal operating systems such as Navis, OPUS, TOS, etc.
• Experience preferred in all aspects of a container terminal including: rail, gate, yard, and vessel operations.

Required Competencies:

• Ability to work collaboratively with internal and external stakeholders to build credibility and trust while driving to Husky’s goals
• Deep understanding of project management elements, tools, and processes
• Planning & Scheduling, Forecasting, Budgeting, Data Analysis, Strategic Development
• Proven track record in delivering change, process improvement, and operation solutions
• Critical thinking and ability to drive resolution in ambiguous situations
• Requires problem solving skills to respond quickly and effectively to operational issues
• Requires ability to analyze and extract data in order to set direction and make business decisions.
• Demonstrated capacity to lead cultural change initiatives, including experience interacting with union representation, customers and various levels of management.

Technical Skills:
To perform this job successfully, an individual should have knowledge of:

• Thorough knowledge of terminal operations practices and principals.
• EDI experience preferred
• Must have extensive working knowledge of terminal operating systems, equipment and work flow.
• Thorough knowledge of safety an accident prevention codes and regulations
• The ability to analyze collective bargaining agreements and interpretation of intent, spirit, and terms of contract to apply on the job safety standards.
• Comprehensive knowledge of federal and state OSHA, U.S. Coast Guard and other applicable codes and regulations.
• Thorough knowledge and understanding of cargo stowage and stability

Required Credentials:

• Obtain and Maintain TWIC (Transportation Workers Identification Card) issued by the Department of Homeland Security
• Valid US Driver’s License

Benefits:

One of Husky’s core values is People First. Husky Terminal cares about its employees and lives this value by offering competitive pay and a benefits package that supports you and your family. The company strives to keep benefits comprehensive and affordable.

Our benefits include:

• Potential annual discretionary bonus up to 20% of base salary for this role. Annual bonuses are subject to personal and company performance.
• Employer paid Medical, Dental, Vision, and Prescription insurance or employee can purchase buy-up plans
• Company Paid Basic Life and AD&D Insurance at two times base salary, with the option to purchase supplemental insurance
• No cost short-term and long-term disability
• Annual time off and sick time 
• 10 Paid holidays
• 5 Floating days, prorated in first year depending on hire date
• Employee Assistance Program
• 401K with matching contributions up to 6% of the employee’s eligible earnings
• 4% vested immediately, and full vesting is attained after three years of service
• Free onsite parking

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to lift and/or move up to 30 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to hot and cold climates based on weather conditions, wet/humid environment, non-weather conditions, work near moving mechanical parts, fumes, airborne particles, toxic or caustic chemicals, outdoor conditions, risk of electrical shock, and vibration). The noise level in the work environment is loud.

NOTE: This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned.

Husky Terminal is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.