Business Process Optimization Manager jobs in Charleston, WV

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Business to Business Account Manager
  • Clements Worldwide
  • Charleston, WV FULL_TIME
  • We are seeking an Account Manager II aka Business to Business Account Manager who will be responsible for ensuring that client needs are met while working collaboratively with our Commercial Insurance (CI) Sales Executives to achieve the highest level of client service. Account Managers are responsible for maintaining and growing our book of business in our International CI Department at Clements Worldwide. This position is being offered as Fully Remote or Hybrid depending on your location and approval by Human Resources (HR).

    Salary Range:  $65K - $70K, Full-time (37.5 hours weekly) - Salary

    Before we go any further, we do have some deal-breakers. You must have: 

    • 3 years experience in a Commercial Insurance (CI) Account Management role
    • have an active license in Property and Casualty (P&C) in at least one state
    • willingness to get a Life and Health (L&H) license within 90 days of hire if not already obtained
    • if approved for fully remote work, ability to be in the DC office once a quarter
    • if approved for hybrid work, ability to be in the DC office two days each week
    • proficiency in Microsoft Office suite of products (specifically Excel and Outlook)
    • legal authorization to work in the United States
    Essential Duties and Responsibilities (includes, but not limited to):

    • serve as a partner, client contact and respond to their needs in a timely and professional manner to improve the client experience
    • resolve billing issues, make policy changes, issue certificates of insurance while using multiple systems, agency standards and workflows
    • manage the renewal process to include submissions of policy applications, obtaining quotations, checking policies for accuracy, agency bill invoicing, review of renewal terms and conditions
    • ensure maximum retention of assigned accounts and keep accurate and detailed records of lost accounts
    • understand and adapt to the uniquely combined carrier and agency mentality of our business model
    • maintain up to date account status of activities, booked, and to-be booked policies to provide management on a weekly basis
    • respond to client inquiries via phone, email, and in-person meetings while demonstrating the highest level of client service and professionalism
    • partner with Commercial Insurance (CI) Sales Executives, Producers and Business Developers to provide organizational and technical support
    • complete monthly, quarterly, or annual audits in a timely fashion per the terms set forth by underwriting (Policy specific)
    • visually participate in client meetings and attend to client needs on camera, depending on the client and Insurance Producer these meetings are mainly for renewal meetings, general touchpoints, normally producer lead and provide support as an Account Manager
    • manage all endorsement processing and claims facilitation as needed, ie. submit health insurance census changes to carrier, add and remove auto policies, determining coverage gaps through contract reviews, and any other type of account managing in the Commercial Insurance department
    • provide high-level service to clients using a consultative approach and relationship building such as client visits, timely inquiry responses, utilization of product knowledge, and participation in client meetings
    • utilize and maintain the agency management systems per the department’s Standard Operating Procedures (SOP) to provide an excellent client experience and prevent Error and Omission (E&O) incidents
    • travel both domestically and internationally when needed
    • maintain your Property & Casualty (P&C) and if needed Life and Health (L&H) in at least one state with the wiliness to be licensed in other states as needed for compliance purposes (paid by Clements Worldwide)
    • follow established protocols and policies established by your department, Human Resources or any department in which guidelines must be met
    • other responsibilities and duties may be assigned depending on department need
    As we all know, compensation isn’t just the salary. Here are some of the benefits of working at Clements:

    • Comprehensive health, dental, vision, and prescription care
    • Annually front-loaded paid time off with unlimited rollover
    • Paid birthday holiday!
    • 3 mental health days
    • 10 paid company holidays
    • 401K: 100% matching up to 5%
    • 100% paid parental leave
    • "Dress for Your Day" dress code
    • Education assistance program: licenses, certifications, and continuing education
    • Life insurance: 1.5 times your annual salary
    • Short-term and long-term disability insurance
    • Flexible Spending Accounts
    • Company paid HRA
    For full CCPA and GDPR policy visit: https://www.clements.com/privacy/privacy-policy/

    Full Job Description Located: https://www.clements.com/careers/job-openings/?gh_jid=4864178004 

  • 11 Days Ago

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BUSINESS MANAGER
  • BrightSpring Health Services
  • Logan, WV FULL_TIME
  • BUSINESS MANAGER Job Locations US-WV-LOGAN ID 2024-140927 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $46,000.00/Yr. Pay Max USD $50,000.00/Yr. Our Company ResCare Co...
  • 27 Days Ago

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Business Office Manager
  • CommuniCare Family of Companies
  • Moundsville, WV FULL_TIME
  • Moundsville Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.PURPOSE/BELIEF STATEMENT:The position of Business...
  • 17 Days Ago

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Business Office Manager
  • CommuniCare Family of Companies
  • Gary, WV FULL_TIME
  • McDowell Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a Business Office Manager to join our team.PURPOSE/BELIEF STATEMENT:The position of Business Of...
  • 17 Days Ago

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Manager - Business Development
  • EnKing International
  • Indore, WV FULL_TIME
  • Develop sales strategies to acquire new customers or clients.Track sales team metrics and share them with company leadership.Analyze sales data on sales results and develop plans to address performanc...
  • 18 Days Ago

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Business Office Manager
  • Riverside Health and Rehab Center
  • Saint Albans, WV FULL_TIME
  • Riverside Health & Rehab is hiring a Business Office Manager for our St Albans, WV facility. The ideal candidate will be experienced within a Skilled Nursing Facility setting. SUMMARY: Provides genera...
  • 2 Days Ago

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0 Business Process Optimization Manager jobs found in Charleston, WV area

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Corporate Sales Director - Mid-Atlantic
  • Zimmer Biomet
  • Charleston, WV
  • At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medica...
  • 4/25/2024 12:00:00 AM

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Continuous Improvement Manager
  • Crane Co
  • Charleston, WV
  • Position Summary: The CBS (Crane Business Systems) Manager will serve as the main administrator, liaison, and driver for...
  • 4/25/2024 12:00:00 AM

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Chief Financial Officer
  • Cayuse Holdings
  • Charleston, WV
  • **Overview** The Chief Financial Officer at Cayuse Holdings, LLC will help shape strategy and direction of the company (...
  • 4/25/2024 12:00:00 AM

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Senior Manager, Labor Relations
  • Lumen
  • Charleston, WV
  • About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quic...
  • 4/25/2024 12:00:00 AM

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Advanced Practice Professional Lead -- Thoracic Surgery -- Memorial-MSOB
  • Charleston Area Medical Center
  • Charleston, WV
  • Job Summary Under the supervision of a physician, manages the care of patients through the performance of a wide variety...
  • 4/24/2024 12:00:00 AM

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Business Consulting - Business Transformation - Life Sciences - Commercial Analytics - Manager
  • EY
  • Charleston, WV
  • EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these q...
  • 4/24/2024 12:00:00 AM

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Oracle Services - Cloud SCM Costing - Manager - Tech Consulting - Open Location
  • Ey
  • Charleston, WV
  • EY Oracle Services - Cloud SCM Costing - Manager - Tech Consulting - Open Location Charleston , West Virginia Apply Now ...
  • 4/24/2024 12:00:00 AM

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EPMO Senior Project Manager I
  • Amentum
  • Charleston, WV
  • Amentum EPMO Senior Project Manager I Charleston , West Virginia Apply Now We are seeking an accomplished and dynamic pr...
  • 4/24/2024 12:00:00 AM

Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat. Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$117,132 to $149,200
Charleston, West Virginia area prices
were up 1.2% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020