Business Process Optimization Manager jobs in Kansas City, KS

WM Business Optimization Coach

Kansas City, KS, United States

JOB DESCRIPTION

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

As the WM Way Coach, you will work with site leadership to train Operation, Fleet, and Dispatch Leaders and other Department groups to align business solutions with the company's strategies and initiatives and have a background in Leadership, Training, or Business Process Optimization (BPO).

II. Essential Duties and Responsibilities

Essential Function

• Champions continuity of WM Way process across the Area.
• Supports mindset and coaching development at the Site.
• Works with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
• Contributes high-level expertise in business processes and systems analysis while considering the business implications to the current and future business environment.
• Works with internal and external customers, suppliers, and other partners to resolve problems, respond to suggestions for improvement and enhancements, and test, refine and institutionalize solutions.
• Drives the project(s) and the organization toward achieving business results.
• May act as a source of direction, training, and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills

III. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree (accredited), High School Diploma or GED (accredited) and 5 years of relevant work experience.
• Experience: 5 years of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required

C. Other Knowledge, Skills or Abilities Required

• Aligning Performance for Success
• Building Partnerships
• Building Trust
• Coaching and Developing Others
• Decision Making
• Facilitating Change
• High-Impact Communication
• Influence
• Demonstrates Self Awareness
• Dealing with Ambiguity
• Background in Leadership, Training, or Business Process Optimization (BPO)
• Leadership potential including ability to influence up, down, and across the organization

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

ABOUT WM

WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas.

ABOUT THE TEAM

WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions.

WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.

Job Type: Full-time

Pay: $95,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift

Ability to Relocate:

• Kansas City, KS 66111: Relocate before starting work (Required)

Work Location: In person