Business Process Specialist, Sr. jobs in Youngstown, OH

Who We Are

Wipro is continuing to grow in 2024! More opportunity for advancement too!

Wipro is a leading, publicly traded, global IT Solutions and Services company with over 200,000 dedicated employees serving clients across multiple continents and over sixty countries.

Wipro is seeking individuals who combine excellent customer service and problem-solving skills with the ability to function effectively as part of a team or on an individual basis to bring their talent to our team.

We offer a strong compensation package that includes competitive pay and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.

Benefit Configuration Analyst Lead

The Benefit team Lead is a member of a cross functional team of business experts tasked to work independently and collectively to manage all benefit related configuration. The Lead will play a key role in projects, analyzing requirements, managing timelines, configuring the system components and validating the configuration with the business owners. The lead will guide quality goals, training and auditing support.

Provides analysis and documentation that supports configuration.

Leads the team through to success in all timelines.

Interpreting medical/insurance codes for procedure and diagnosis.

Support testing and audit requirements.

Update customer specific documentation and reference materials.

Supports training new team members.

Participates in client meetings representing our team for full understanding of client intent.

Participates and facilitates meetings to support decision making, enhancements, problem solving and process improvement.

Answers inquiries from clients, claims and customer service.

Documents policy and procedures.

Contributes towards daily departmental performance and service level guarantees and achieves individual performance goals around accuracy and timeliness.

Assist in tracking and assignment of daily and weekly work.

Strong understanding of benefits for insurance claims.

3-5 years of experience in insurance industry.

Strong CPT/HCPCS Procedure code, revenue code and ICD 10 knowledge.

High aptitude for working with numbers.

Ability to coordinate activities with team members.

Ability to multi-task, adapt to change, manage shifting priorities and meet timelines.

Possesses excellent interpersonal and communication skills.

Detailed knowledge of all medical claim coding requirements.

Strong attention to detail, analytical skills and problem-solving skills.

Must have solid work ethic and positive demeanor.

Strong computer knowledge.

Efficient with Microsoft Office products.

High School/GED