Business Process Technology Consultant consults with client companies in order to evaluate and recommend technology solutions that will facilitate the accomplishment of the client's business goals. Analyzes the client's business strategy, operations, and current technology architecture in order to develop options for new technologies that will optimize the company's functions and business processes. Being a Business Process Technology Consultant provides consultation regarding solutions planning, impact analysis, risk assessment, and budgeting. May provide financial analysis to determine ROI/ROA of proposed solutions. Additionally, Business Process Technology Consultant requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Process Technology Consultant occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Business Process Technology Consultant typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Description
We are excited to announce an opening for a dedicated Information Technology Specialist Level 1 to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application!
Information Technology Specialist Level 1 Job Purpose
The IT Specialist I is responsible for providing technical support to our customers as a member of our Service Desk. Support includes network connectivity and incidents, desktop and workstation infrastructure, backup monitoring, operating systems, software, hardware, and peripherals. Responsibilities include handling multiple customer service requests, incoming telephone calls, tickets within the professional services automation system, instant messaging, and electronic mail. The IT Specialist I will investigate and respond to all support requests by following documented processes and procedures with the goal of restoring or fulfilling Information Technology services for clients in the most efficient and professional manner possible.
Compensation Range
$38,000 - $45,000/ YR Depending on experience!
Perks
Paid training & tools provided, laptop, mileage reimbursement & home every night!
Benefits
Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO to start!
Training
On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media.
Information Technology Specialist Level 1 Job Tasks
Requirements
Information Technology Specialist Level 1 Preferred Qualifications
Areas of knowledge
Performance Review
Performance will be reviewed on a periodic basis. An annual performance review will occur discussing historical performance and future planning and strategy.
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