Business Services Officer jobs in Anderson, IN

Position Summary:  Via Credit Union is seeking a Business Development Officer to grow and support the business loan portfolio in the 12 counties in the field of membership*.  The Business Development Officer is responsible for soliciting and /or developing and maintaining profitable account relationships with Via Credit Union members and establishing new business members.    The position works Monday - Friday.  The position will work out of the South Marion IN branch with some remote hybrid flexibility.  

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Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

• Promote Via Credit Union’s business services to existing and potential members
• Maintain up-to-date knowledge of Via Credit Union’s business loan products and services. Inform members of our business loan products and recommend appropriate products to meet the member’s financial needs
• Generate business loan applications to increase the business loan portfolio
• Collect credit and financial documentation and assess the member’s needs
• Attend networking functions to increase the awareness of ViaCU’s business services in field of membership counties
• Spend a minimum of 30 hours per week actively calling on businesses and scheduling appointments with potential business prospects
• Compile and maintain business lending reports as necessary
• Adhere to all Via Credit Union business lending policies and procedures
• Utilize needed software to ensure efficient member service
• Assist departmental co-workers as needed to gather financials for loan portfolio
• Cooperate with NCUA examiners and outside auditors
• Perform other duties as assigned

*Field of Membership Counties:  Blackford, Delaware, Grant, Madison, Howard, Huntington, Kosciusko, Madison, Miami, Tipton, Wabash,  and Wells

Skills & Abilities:

Education:  College degree or equivalent work experience in financial services industry

Experience: 

• Business and real estate lending experience preferred
• Demonstrated knowledge of lending regulations and guidelines
• Previous sales experience preferred
• Previous relationship building sales experience preferred
• Strong business acumen including basic understanding of business returns and financials
• Demonstrated advanced level of customer service and interpersonal skills

Computer Skills: Proficient computer skills – Microsoft Office Suite including Excel

Certifications & Licenses: 

• Valid driver’s license
• Must be insurable
• Must have reliable transportation

Position Expectations:

• Demonstrate honesty and integrity and be seen as credible in the workplace
• Accept responsibility and be accountable for your actions
• Demonstrate ability to take care of the members’ needs while following company procedures, resolve the issue in an antagonistic situation
• Demonstrate and model strong interpersonal skills to handle sensitive and confidential situations, maintain a positive and respective attitude
• The ability to formulate sound decisions using the available information
• Act as a role model within and outside of the department
• Adhere to company policies and procedures
• Excellent organizational skills and initiative to improve processes
• Communicate regularly with department head about issues
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines

Benefits Summary:

Health, Life & Disability Coverage

• Affordable medical, dental, and vision (employer co-pay)
  • Prescription Drug Plan included in the medical insurance
  • Employee Assistance Program included in the medical insurance
• Flexible Spending Account – Dependent Care & Unreimbursed Medical
• Basic Life Insurance (employer paid)
• Voluntary Life & AD&D
• Long Term Disability (employer paid)
• Travel AD&D (employer paid

Paid Time Off

• Vacation
• Sick: 72 hours annually
  • Unused hours rolled over to a Sick Bank
• Personal: 16 hours annually
• Free Saturday (after 1 year)
• Holidays: 9 paid holidays
• Community Service Day: Employer paid
• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay
• Annual Performance Reviews
• Incentive Pay: Some positions qualify for incentive pay
• 401(k):
  • Safe Harbor Non-Elective (employer paid)
  • Elective Deferral: Employee contribution, minimum of 1%
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  • Discretionary Profit Sharing

Physical Demands:

N (Not Applicable)  Activity is not applicable to this position.

O (Occasionally)  Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)  Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)  Position requires this activity more than 66% of the time (5.5 hrs/day)

Occasionally: Reach above Shoulder, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently:  Stand, Walk, Climb, Reach Outward, Bend

Constantly:  Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable:  Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members.  The noise level in the work environment is usually moderate.