Position Type:
Administration/Management/Executive
Date Posted:
3/22/2024
Location:
Urbana City Building
Date Available:
When filled
Closing Date:
See below
Pay Range:
Typical starting salary: $65,680.73-$85,384.95
Department/Division:
Executive Department – Information Technology Division
Join Our Team!
Position Summary:
Under general supervision of the Information Technology Manager, the Business Analyst is responsible for providing a wide range of professional-level technical functions related to analysis, coordination, training, project management, and support for City departments’ IT solutions.
The Business Analyst performs complex duties and exercises sound independent judgement to analyze and manage data, develop training documents, assist with research, track and maintain IT project schedules and processes, and generate a variety of reports to achieve desired business outcomes.
Essential Duties and Responsibilities:
- Assists departments and City staff with making the most of their software systems.
- Configures software screens, manages reference data, and tests upgrades.
- Assists departments with incorporating future software enhancements; researches available solutions and the procurement of technology-related equipment or services.
- Develops training documents and trains team members in proper use of software.
- Collaborates with implementation teams that combine contractor and department personnel; performs project status tracking, risk identification, and contract oversight.
- Plans and maintains project schedules and work requests; monitors, coordinates, and reports project status and problems to supervisor and project teams.
- Creates queries using various reporting and extracting tools. Performs ongoing extracts (e.g., Open Data updates), maps data with geocoding tools, and helps departments with data visualizations.
- Performs security administration for all the City’s software systems; updates user accounts and access privileges and keeps appropriate records of all changes.
- Assists internal and external customers with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner.
- Maintains confidentiality in performing assignments relative to any information received directly or indirectly. Ensures that confidential information is kept secure.
Required / Minimum Qualifications:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
- Bachelor's degree in computer science, management information systems, public administration, business administration or related field and two (2) years of related,
progressively responsible IT work experience that includes system analysis and support; or
- Five (5) years of related, progressively responsible IT work experience that includes system analysis and support.
- Understanding of business principles/process and how they relate to business systems.
- Knowledge of technology procurement, including methods and techniques of evaluation and analysis of software, hardware, and application systems to achieve efficient system utilizations.
- Software troubleshooting and problem-solving skills.
- Experience conducting functional and system integration testing.
For more information, please refer to the job description.
Applications will be accepted until the position is filled, however the date of first application review will occur after Friday, April 19, 2024. Interested applicants are strongly encouraged to apply prior to this date for priority consideration.
Selection Process:
The application will serve as the Civil Service exam; applicants meeting or exceeding the passing score will be placed on an open competitive register to fill current and/or future vacancies that may occur within approximately the next two years; this register may be extended or voided as needed by the Civil Service Commission. Questions may be directed to Ranija Turner, Human Resources Coordinator, at: rsturner@urbanaillinois.us or call (217) 384-6295. The City of Urbana provides reasonable accommodations for persons with disabilities; if you need information, please contact the Human Resources Division at the number or e-mail above.
What happens after I submit my application?
You will be contacted by e-mail regarding your status once a decision has been made in the selection process. Once you apply, almost all communication regarding the status of your application will be by email through the City's applicant management platform, so please add the domain "@applitrack.com" to your address book to prevent any emails from going to your Spam/Junk folder.
The Organization
The City of Urbana, founded in 1833 and the county seat of Champaign County, is a home-rule municipality situated in east central Illinois, approximately 135 miles south of Chicago and 45 miles west of the Indiana border. The University of Illinois at Urbana-Champaign, the state's flagship university, is located in both Urbana and Urbana's twin city of Champaign. Urbana's population is estimated at 38,336 and 11.9 square miles are within the City boundaries. The City is led by Mayor Diane Wolfe Marlin and operates under the mayor-aldermanic form of government. On average, Urbana employs 260 full-time personnel. For more information about the City of Urbana, visit: www.urbanaillinois.us.
About the Urbana Community
Award-winning dining. Cutting-edge technology. World-class education. Gigabit-speed fiber network. Urbana is a city where artists, thinkers, and innovators thrive. And we’re just getting started!
Urbana boasts a history built on innovation. From the famed Morrow Plots, a National Historic Landmark, to the groundbreaking research conducted every day on the flagship campus of the University of Illinois, Urbana embraces creative thinking and diversity to drive innovation and advancement. We’re connected to each other and the world thanks to an award-winning mass transit district, Amtrak rail, a regional airport, and three major interstates. Prefer to get around on two wheels? We are proud to be the first Gold Level Bicycle Friendly Community in Illinois. Our West Urbana neighborhood has been named of the 10 Great Neighborhoods in America by the American Planning Association, and together with our twin city Champaign, we’ve been recognized as the Greatest Food Town in the Midwest by Midwest Living Magazine, as well as an AARP Age-Friendly Community. Led by Mayor Diane Wolfe Marlin, Urbana’s progressive values include civic engagement, celebrating entrepreneurs and innovators, smart growth, and transparent governance. Award-winning schools, outstanding parks, a mosaic of diverse and engaged neighborhoods, a robust array of businesses located throughout the city, and reliable public services committed to the best possible quality of life for residents serve to make Urbana a great place for all to thrive.
The City of Urbana Welcomes Diversity!
We foster an environment that values and encourages mutual respect, inclusion of all people, and utilizing differences and similarities as an organizational asset. EOE.