Business Systems Analysis Director jobs in Somerset, NJ

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The Data & Analytics Hub is part of the Verizon Global Services (VGS) and looking for talented individuals to join their team. As part of the Cross Channel Customer Intelligence group, you will be helping to create and deliver a comprehensive tracking and measurement approach for all of Verizon Consumer Groups channels. In this role, you will interact with cross-functional teams working throughout Verizon bringing new experiences to life for our customers.

Responsibilities include:

• Help lead measurement planning and implementation across cross-functional teams as they plan, build and launch real-time experiences.

• Translating raw data into actionable insights and better experiences for our customers.

• Determine the best approaches for implementations that best meet business needs.

• Help formulating and driving scalable approaches to measure customer behavior and performance across channels.

• Conducting root cause analysis on performance anomalies and make recommendations to optimize.

• Developing presentations and presenting to key stakeholders/executives your insights and recommendations.

• Assisting in optimization through A/B testing of experiences and campaigns.

What we’re looking for...​

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Experience with JavaScript/ Front-end development/ Tag management.

• Experience with Google Suite such as Google Sheets, Google Slides, and Google Docs.

• Understanding of digital marketing ecosystems.

Even better if you have one or more of the following:

• Good verbal and written communication skills.

• Ability to forge relationships with both IT (e.g., web, ops, development) and business (e.g., Product Line Management, Marketing, Metrics/Analytics, Legal, Testing) teams.

• The ability to drive results, positively influence change, and motivate others within a non-direct reporting structure to take action/execute.

• Proven critical thinking, creative problem solving, and decision-making skills with ability to work effectively in a highly collaborative and hyper-changing environment.

• Experience with Business Intelligence tools.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.