Cage Shift Supervisor - Casino supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Being a Cage Shift Supervisor - Casino ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Additionally, Cage Shift Supervisor - Casino typically reports to a manager. The Cage Shift Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cage Shift Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Responsible for supervising the Cage Cashiers and Main Bankers, as well as protecting the company assets within the Cage, during an assigned shift. Communicates directly with Guests, management, and other Casino personnel, and must maintain a professional demeanor and a positive attitude at all times. Provides quality Guest service, including but not limited to processing transactions, handling disputes, servicing Cage machinery (Coin/Currency counters, Kiosks, ATM’s, etc.), and assisting Cashiers with Guest relations. Is knowledgeable of Cage Policies and Procedures as well as Internal Controls, and is capable of filling any Cage position on any shift (Main Banker, Fill Banker, and/or Cashier) as required – “on-call” status. Schedules personnel during changing conditions. Remains flexible and adaptable and must be able to work all shifts and all days, including Holidays as necessary or assigned.
Note: Native American preference will be given.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Using the primary language identified as English, the following are required:
While performing the duties of this job, the employee will be required to sit and stand for prolonged periods of time. The Employee is required to kneel, bend, squat, walk, and remain mobile for prolonged periods of time. The Employee will use fingers, hands and arms to conduct repetitious movements and tasks, and must be able to lift thirty (30) lbs. The Employee must be able to talk and hear in an environment with varying noise levels. Requires working in an environment with exposure to smoke. The work is performed inside a highly regulated environment where the Employee may be required to remain, without the ability to regularly exit internal offices (CashCage).
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening and/or weekends, holidays, extended hours, and irregular shifts will be required.
ADA/EEO Compliance: The Pueblo of Tesuque Development Corporation (POTDC) is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
To Apply: Email the position Title and Your Resume to Recruitment@tesuquecasino.com. Then go to https://tesuquecasino.com/careers-2/ and apply.
Source: Hospitality Online