Cage Shift Supervisor - Casino supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Being a Cage Shift Supervisor - Casino ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Additionally, Cage Shift Supervisor - Casino typically reports to a manager. The Cage Shift Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cage Shift Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
DESCRIPTION: Execute monetary transactions for guests in an assigned window bank. Maintain an accurate balance count of company assets while providing excellent customer service at our Wind River Hotel & Casino and Little Wind Casino locations. Title 24: Non-Sensitive Safety Position.
DUTIES AND RESPONSIBILITIES: The following is a list of the main duties/responsibilities: other duties may be assigned as deemed necessary.
· Maintain accurate handling of guest and company funds by processing all transactions and documentation in accordance.
· Exchange gaming chips and tickets, cash checks, credit/debit transactions, and hand pay/jackpot payouts.
· Maintain till balance and safeguard casino cage assets during assigned shift.
· Strong communication skills with the ability to assist guests with inquiries and advise on current promotions.
· Maintain professional appearance and workstations.
· Performance of duties requires standing for majority of shift.
· Must adhere to all Tribal Ordinance, Regulations, Minimum Internal Control Standards (MICS), System of Internal Controls (SICS), and Casino Policies and Procedures.
· Perform other job-related duties as assigned by supervisor and/or manager.
REQUIREMENTS:
· Available nights, weekends, holidays, and other times as deemed fit by manager.
· Cash handling experience preferred.
· Proven ability to work with numbers and cash accurately.
· Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Ability to operate calculators, computers and money counters for cash and coin.
· Ability to read, analyze and interpret simple documents, such as safety rules, operating and maintenance instructions and procedure manuals.
· Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with frequent changes, delays, and unexpected events.
· Basic analytical and deductive reasoning ability. Must be competent in computer skills.
· Well-organized with a customer-oriented approach.
· Adaptable and willing to learn new techniques.
· Must have significant experience in a gaming environment.
· Complies with policies and procedures.
CONDITIONS OF EMPLOYMENT:
· Must be licensable under the requirements of the Northern Arapaho Gaming Agency.
· Must be 18 years old
· Must have a valid Wyoming driver’s license.
· Must be able to pass a background check
· Must pass a pre-employment drug test.
WORK ENVIRONMENT:
· Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
· Must have ability to deal with and adapt to frequent changes, delays, and unexpected events at times.
· Must be able to work sitting at workstation for duration of the shift
· Must be able to lift 25 lbs.
BENEFITS:
· Health Insurance- employee is eligible within 60 days of initial hire date.
· 401K- employee is eligible after one year of in-service and 1,000 working hours.
· Dental and Vision Insurance-employee is eligible to apply within 60 days of initial hire date.
· Guaranteed Life Insurance-employee is eligible from 1st day worked.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
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