Call Center Manager jobs in Burnsville, MN

HIRING IMMEDIATLEY!!! OFFICE CALL CENTER

SEEK Careers/Staffing has partnered with a client in search of Telephone Interviewers to help recruit participants for exciting Market Research studies. The ideal candidate will have experience working in a fast-paced environment in a call center setting. Executive Interviewers must possess a professional, polished, and assertive business communication style. In this role, you would be asked to work in-person from our Bloomington office and the hours for this position would 12:00pm - 8:00pm, Monday-Friday.

Position – Call Center

Job Location – Bloomington MN

Starting Date – 04/30/2024

Employment Term – Temp to Hire

Employment Type – Full-Time

Work Hours (Shift) – 2nd Shift 12pm-8pm

Starting Pay – $19 hourly

Benefits – Medical, Vision, Dental, Paid Vacation, Paid Holidays, Referral Bonus

Required Education – High School Diploma/GED

Required Experience – At least 1 years of experience

Responsibilities and Tasks:

· Interviewing potential respondents over-the-phone

· 20-25 outbound calls per hour using a list of provided phone numbers

· Perform interactions over the phone using scripts provided by the company

· Interact with business professionals around the U.S., screening and qualifying them for our research needs

· Providing background information to research participants and obtaining their willingness to participate

· Enter data from phone interactions accurately

The ideal candidate would have:

· Minimum 6 months experience in a call center environment, sales, telemarketing

· Experience working on the phone with strong outbound calling ability

· Friendly, outgoing personality

· Ability to work in a professional environment

· Providing excellent customer service over the phone

· Able to communicate clearly to a variety of audience types

· Strong attention to detail

· Proficient computer and typing skills

· Ability to follow instructions and comply with company policy

· Ability to work independently and complete tasks in a timely manner

Overall, you will be responsible for helping with many aspects of our business to ensure successful research studies. You will need the flexibility to be able to switch to competing priorities as needed