Care Coordinator jobs in Canton, MA

Cranberry Home Care is seeking a highly motivated and skilled individual with strong organization and time management skills the opportunity to work with this growing team as our Client Care Coordinator! This individual will develop strong relationships with caregivers and clients to ensure the care being provided to our clients meets our company’s core values.

This position is part time, 9am-1pm with schedule flexibility. Position is primarily in office, with some travel as needed.

Duties & Responsibilities may include but are not limited to:

• Manage and oversee a 12-15 client case load.
• Responsible for meeting with clients and their family and performing initial client care & safety assessments.
• Evaluate client’s needs and goals and utilize the WellSky platform to develop an individualized care plan and tasks for each client. Conduct on-going client assessments to ensure care needs and goals are being met.
• Responsible for completing the first shift with each individual client to ensure care plan is properly aligned with the level of care needing to be provided.
• Review field documentation daily to ensure tasks are completed as written in the care plan. Monitor documentation for any changes in condition that would require an update to the care plan; conduct follow-up calls/visits as needed.
• Oversee the day-to-day client care needs by supervising, directing, and coaching field staff.
• Complete weekly check-in calls with all field staff to discuss client care needs, questions or concerns that may arise throughout the week.
• Act as the primary point of contact between clients and their family members. Respectfully address concerns and help develop, implement, and adjust client care plans as needed.
• Conduct weekly 1:1 with Client Care Manager to review client care plans and discuss overall client and caregiver satisfaction.
• Attend weekly team meetings
• Other responsibilities as assigned

Required Skills/Abilities

• Excellent verbal and written communication skills
• Customer service skills
• Highly organized with attention to detail
• Time management skills
• The ability to adapt to a rapidly changing work environment
• Maintaining professional boundaries with clients and caregivers
• Comfortable with computer – Email, Microsoft office

Education and Experience

• Minimum 3 years hands-on experience working in geriatrics
• Prior home care experience preferred
• CNA license or prior management experience preferred
• Valid Massachusetts driver’s license and automobile insurance

Physical Requirements

• Prolonged periods of driving from one client to another
• Ability to sit at a desk and work on a computer
• Must be able to lift up to 50lbs at a time

Job Type: Part-time

Pay: $22.00 per hour

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person