Case Management Coordinator jobs in Providence, RI

Case FMS is an industry leader in exterior facility services, focused on snow and landscape operations. We are looking for dedicated individuals that thrive in a fast-paced environment. This is a great opportunity to get your foot in the door, with the possibility of growth into another position or another department within the company.

Job Description:

• Full Time - 40 hours OT Required during Snow Season
• Requires flexibility with scheduling during snow season. This could include: early mornings, weekends, and holidays
• On-site position working in North Attleboro, MA with 1 remote day after an introductory period (90 days)
• Listen attentively and actively to callers
• Record and organize all information provided by customers using computer software
• Ensure customer satisfaction with follow-up calls
• Able to handle multiple projects at once
• Receptive to feedback
• Able to follow instructions with limited supervision
• Able to work quickly and accurately

Requirements:

• Reliable transportation in all weather conditions
• Positive attitude and friendly voice
• Able to effectively communicate professionally via telephone and email
• Proficient computer and typing skills
• Dependable during busy snow season
• Comfortable working with all levels of the organization

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week (OT required during snow events which could include holidays)

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift